CAU Training - Coordinator 3

Job Duties

• Performs lead role for internal training of the Centralized Appeals Unit (CAU).
• Leads the development of training materials for Medicaid policy and procedures, the Louisiana Medicaid Eligibility Determination System (LaMEDS), and appeals process training materials for a comprehensive training program for all CAU employees.
• Communicates with the CAU Unit Manager regarding unit training on Medicaid policy and procedures, LaMEDS and appeals.
• Collaborates with other Medicaid training units to ensure continuity of messaging and reduction in training overlap.
• Attends, contributes, and conducts trainings when requested.

Qualifications

• Bachelor's degree, or Associate’s degree plus three years of professional experience or six years of professional experience in lieu of a degree.
• Minimum 2 years professional experience in training, project management, or communications related field.
• Minimum 2 years professional experience with Louisiana Medicaid policy and procedures.
• Minimum 1 year professional experience working within LaMEDS.
• Excellent analytical and critical thinking skills; effective organizational and time management skills.
• Great attention to detail and follow-up.
• Able to manage projects, assignments, and competing priorities.
• Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
• Able to review and edit written content for accuracy and general proofing/grammar.