Catering Manager

Essential Duties And Responsibilities

• Review all banquet event order information to ensure successful execution of catered events.
• Work with Director of Food & Beverage to fulfill labor requirements.
• Aid in order compilation and placing of linen, beverage & disposable ware orders.
• Cooking function details with sales staff, event coordinators, and culinary staff.
• Coordinate food set-up and/or delivery time with culinary staff.
• Prepare pre-event meetings with catering staff.
• Direct and supervise all catering staff to ensure high-quality service.
• Maintain an active presence during events with close attention to organizational details, customer service, sanitation, and labor allocation.
• Enforce cleanliness and sanitation practices of catering services.
• Manage labor force to ensure efficiency and timeliness of duties.
• Oversee opening/closing duties.
• Assist with retail services and bars when the schedule allows.
• Supervise all catering staff in a manner consistent with Legends Global Human Resource Policies and Procedures.
• Promote a safe work environment and report any potential hazards.
• Aid in ongoing training of all Catering Services staff as necessary.
• Contribute to maintaining weekly labor cost goals while ensuring high-quality service, sanitation, and product usage practices are followed.
• Absorb and oversee monthly food and beverage inventories & periodic small wares inventories.

Qualifications

• Strong working knowledge of catering and banquet operations.
• Excellent guest service skills and a strong focus on customer satisfaction.
• Ability to effectively manage employees.
• Must be able to always maintain a professional demeanor with patrons as well as employees.
• Excellent communication skills.
• Must have the ability to pass ServSafe Managers Training & Alcoholic Beverage Service Training.
• Ability to handle multiple events in a fast-paced environment in a professional manner.
• Hands-on experience with MS Office applications: Excel, Word, and PowerPoint.
• Ability to handle cash transactions.
• Strong sense of urgency.