Jobs · Michigan

Catering Captain

University of Michigan · Ann Arbor, MI · 1 wk ago
Full-time

Responsibilities

  • Catering Operations and Guest Experience (45%)
    • Oversee daily catering operations, including event management, floor management, and client engagement.
    • Guide and support staff during events, maintaining an organized, efficient operation while delivering excellent customer service.
    • Lead the planning assigned events, including scheduling, logistics, and staff coordination.
    • Manage weddings, family, student, departmental, and social events, ensuring they meet customer expectations.
    • Review Catering Event Orders (BEOs) and ensure event setups align with contracts and departmental standards.
    • Help order food and beverage products and collaborate on food and beverage presentations.
  • Staff Management and Development (30%)
    • Will manage 3+ temp employees for events, overseeing operations and client engagement.
    • Service steps and guidelines in pre-shift meetings and training.
    • Lead task assignments and coordinate on-site event operations.
  • Financial & Procurement Process (15%)
    • Ensure adherence to cash handling and inventory control policies.
    • Oversee end-of-shift tasks, including billing, cleaning, and staff release.
    • Handle daily event bar deposits.
    • Manage and use CBORD FSS for inventory, purchasing, and menu signage.
    • Help manage food and beverage inventory.
  • Sanitation and Safety (10%)
    • Ensure compliance with state and county health and safety regulations.
    • Enforce HACCP principles across food storage, production, and service areas.
    • Conduct routine inspections to maintain sanitation standards.

Requirements

  • High School diploma or an equivalent combination of education and 1 year of experience in a food-related field.
  • SERVSafe and TAM/TIPS certified within 60 days from date of hire as a condition of employment. If the certification is not acquired during the 60-day period, employment will be terminated. Certification must be maintained as a condition of employment.

Qualifications

  • Legally work in the United States.

Benefits

  • Generous time off
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses

Additional Information

  • This role may have reporting obligations under Title IX and Clery.
  • Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.
  • Selected candidates whose start date is between 4/1/2026 - 9/1/2026 will not be eligible for the university FY26-27 salary/merit plan unless otherwise notified.
  • Salary may vary depending on qualifications, experience, and education of the selected candidate.
  • Relocation will not be offered for this role.

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