Catastrophe Property Adjuster- Remote / Work From Home + Regional Travel

About the role

This role combines the flexibility of working from home with the opportunity to travel throughout our operating footprint to support policyholders when they need it most.

Responsibilities

• Establishes immediate contact with Policyholders regarding their loss, driving to site of damage within assigned territory or other if required.
• Sets and manages adequate reserves within designated authority.
• Properly identifies and assesses damage. Determines liability and total value of claim.
• Prepares a proper estimate relating to the identified damages and obtains an agreed scope of work and cost of repair with contractor and/or Policyholder.
• Documents claim files with all activities and submits final report to file for closure.
• Determines or declines payment and issues checks as required.
• Negotiates claims with plaintiff attorneys when necessary.
• Sets and manages adequate reserves within designated authority.
• Assigns and supervises the handling of property losses by independent adjusters when necessary.
• Advises claims adjusters regarding handling of claims.
• Attends industry-related training programs to stay current on legal developments and ensure compliance with applicable laws and regulations impacting the operation of the department.
• Assists assigned field office(s) as necessary when not on Catastrophe Duty; brings assigned property claims to conclusion.
• Provides monthly operational maintenance of the Sprinter Van attached to the office where the CAT adjuster is domiciled.

Requirements

• Previous experience as a Property Claims Adjuster, Catastrophe Adjuster, or Field Adjuster.
• Proven ability to work independently while traveling extensively, often on short notice.
• Strong communication, negotiation, and problem-solving skills.
• A customer-first mindset with a passion for helping people recover after loss.
• Valid driver’s license (required).

Qualifications

• Minimum educational requirements: High school diploma or equivalent required.
• Five years of claims handling experience, or equivalent, including two years of property claims handling experience, required.
• Strong technical knowledge of structural damage repair and valuation techniques or equivalent required.
• Proficiency with estimating software (preferably Symbility) or equivalent, preferred.
• Incumbent must live in the territory assigned unless a change is approved by the company.

Skills

• Capable of using Personal Protective Equipment (PPE) as required for this role.
• Ability to move over 50 lbs using lifting aide equipment.
• Moderate (30-40%) Climbing/accessing heights.
• Moderate (30-40%) Driving.
• Frequent (50-80%) Lifting/Moving 0-20 lbs.
• Frequent (50-80%) Lifting/Moving 20-50 lbs.
• Frequent (50-80%) Manual Keying/Data Entry/inputting information/computer use.
• Frequent (50-80%) Pushing/Pulling/moving objects, equipment with wheels.
• Occasional (10-20%) Lifting/Moving 0-20 lbs.
• Occasional (10-20%) Climbing/accessing heights.
• Occasional (10-20%) Driving.
• Occasional (10-20%) Manual Keying/Data Entry/inputting information/computer use.
• Occasional (10-20%) Pushing/Pulling/moving objects, equipment with wheels.

Benefits

Includes Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.