Cash Poster - Contract

About the role

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.

Responsibilities

• Accurately and timely post revenue-related A/R payments and/or denials from insurance companies (check, electronic and credit card) to patient accounts in Bonafide (DME billing software)
• Research and resolve unapplied/unidentified cash receipts
• Reconcile payments and shortages for both paper and electronic EOB
• Balance each posting batch
• Research, track, and trend payment discrepancies and communicate trends and/or items requiring attention
• Research deposit status and resolve posting errors
• Assist with month-end close functions
• Reconcile and resolve credit balances, including processing refunds as appropriate
• Respond to collector requests for adjustments and write offs
• Process all mail received at the corporate office, ensuring proper distribution
• Provide support functions including scanning of medical records and paper EOBs, printing and mailing of paper claims and appeals, preparing backup documentation for both internal and external audits
• Ability to meet individual and team goals with minimal errors as assigned by the Billing Manager
• Uphold Medicare, Medicaid, and HIPAA compliance guidelines in relation to billing, collections, and PHI information
• Participate in educational activities and attend weekly staff meetings
• Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations
• Adhere to Pledge of Confidentiality: Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.

Qualifications

• High School Diploma or GED
• Consistently detailed oriented and thorough
• Advanced organizational and prioritization skills, with strong ability to meet strict deadlines
• Proficient typing skills
• Proficient with Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research
• Preferred: Experience posting medical insurance payments in an electronic billing system

Skills

• Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of