CASE Product Application & Training Specialist

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you.

If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place. Grow a career, build a future, and be part of a company at the forefront of agriculture and construction that passionately innovates to drive customer efficiency and success. Innovation thrives on collaboration, so everything we do is about reaching new heights as one team, always delivering for the good of our customers.

About the role

The CASE Product Application & Training Specialist plays a critical support role for the CASE field team, dealer network, and customers by representing machine functionality, specifications, and real-world application environments. This position ensures proper machine usage and optimal application fit while serving as a technical and application expert to drive sales growth and customer success. This is a highly customer-facing, support-oriented role requiring strong product knowledge, application expertise, and the ability to respond quickly and effectively to product and application needs in the field.

Responsibilities

• Serve as a primary product and application support resource for the CASE field team, dealers, and customers
• Provide detailed guidance on machine functionality, specifications, and application configurations
• Create and develop training materials for internal field teams and dealer networks
• Deliver dealer and sales training to enhance product and application knowledge
• Support and drive sales growth with both current and future customers
• Partner with CASE Territory Leaders and dealers to implement and execute sales strategies
• Capture and articulate the Voice of the Customer (VOC) and communicate insights to internal stakeholders
• Act as a trusted technical and application advisor within assigned territories

Requirements

• Associate degree with at least five (5) years of experience in heavy equipment, construction or agricultural sales OR HS Diploma with at least seven (7) years of experience in heavy equipment, construction or agricultural sales
• Ability and willingness to travel up to 70%

Qualifications

• Bachelor’s degree or 10+ years of experience in the heavy equipment industry
• Operator experience and/or sales experience
• Strong understanding of construction equipment applications across multiple industries
• Demonstrated ability to drive results in competitive, goal-oriented environments

Pay

The annual salary for this role is USD $86,625.00 - $132,825.00 plus any applicable bonus. Actual salaries will vary and will be based on various factors, such as skill, experience, and qualification for the role.

Benefits

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off