Case Manager / Landlord Liaison - 5063

Responsibilities

• Engage Landlord Participants and educate them on the housing resources available, with the goal to connect them with tenants with housing vouchers.
• Help bridge communication gaps between Landlords and Tenants.
• Aid landlords in completing and submitting landlord packages.
• Coordinate financial literacy workshops for Landlord Participants and Tenants.
• Conduct outreach and establish relationships with Brokers and landlords by visiting their management offices.
• Search/secure safe, livable and affordable apartments and or rooms in small residential properties within the five boroughs of New York City.
• Operate BronxWorks’ vehicle, transport agency clients and conduct travel for long distances within New York City.
• Accompany clients to view apartments as needed.
• Inspect unoccupied apartments.
• Complete field work as required.
• Maintain clean driver’s license so that you may escort clients in company car.
• Absorb clients with navigation of various housing subsidy programs.
• Perform other duties as assigned by manager.

Qualifications

• Bachelor’s degree in a related field of study/High School diploma with relevant experience
• One year of experience providing services around housing is preferred.
• Two years of experience in a social service setting is preferred.
• Knowledge of housing resources for the homeless population and rental subsidies are strongly preferred.
• Bi-lingual (Spanish) and a valid driver’s license from the state of residence with less than three (3) violation points in the last three (3) years is also preferred.
• Engaging personality and detailed orientated skills are essential.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.

Physical Requirements

• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand, walk, or sit for long periods of time
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work