Case Manager - 5062

Responsibilities

• Maintain a caseload of 12-18 households (individuals and families) with chronic homelessness history
• Monitor and document client progress towards service plan goals
• Conduct regular case conferences with clients and service providers as needed
• Outreach clients, and conduct monthly home visits, and field work, with clients when needed
• Avoid maintaining familiarity with agency and city resources available to clients
• Maintain and direct all walk-in clients
• Document progress notes for all encounters and services provided to clients
• Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff
• Complete ongoing Service Plans, Apartment Inspections, and Assessments for caseload
• Cook with clients, and manage and direct all walk-in clients
• Coordinate and connect clients to variety of medical, mental health and behavioral health physicians and services
• Assess ongoing eligibility for various entitlements and resources for caseload
• Meet monthly reporting requirements including timely documentation and engagement with full caseload
• Absolutely assist with client events, as needed
• Support program by assisting with client events, as needed
• Work one Saturday shift, from 8am-4pm, each month
• Perform additional duties as assigned

Qualifications

• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
• Bachelor’s degree in social work or another related field of study
• One year of case management or relevant work experience preferred
• Engagement and detailed oriented skills are essential
• Proficiency in Microsoft Office suite and other standard business technology is required
• Strong oral and written communication, time management and organizational skills are necessary

Physical Requirements

• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.