Case Manager - 5030

Responsibilities

• Independently manage a caseload.
• Conduct comprehensive intake assessments.
• Conduct regular field visits to engage and build rapport with chronically homeless individuals.
• Work with clients to develop goals and service plans.
• Provide referrals and direct assistance to support clients applying and/or attending appointments for mental health services, medical care, substance treatment, vital documents, benefits, Legal/immigration services, and permanent housing.
• Document all interactions with or on behalf of clients, monitor and document client progress toward service plan goals.
• Maintain familiarity with social services and resources available both on-site and in the community.
• Cookordination client care with other service providers; attend regular case conferences with clients and other service providers, as required.
• Attend regular supervision sessions with direct supervisor.
• Drive agency vehicle to and from client locations and appointments.
• Perform additional duties as assigned.

Qualifications

• Bachelor’s degree in social work or a related field of study.
• Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points.
• One-year of case management or related work experience preferred.
• Ability to engage and build rapport with populations with high support needs.
• Strong oral and written communication skills.
• Detail-oriented and resourceful with strong time management and organizational skills.
• Proficiency in Microsoft Office suite and other standard business technology.
• Bilingual/multilingual preferred but not required.

Physical Requirements

• Excellent map reading skills and ability to navigate public transportation system.
• Excellent organizational and interpersonal skills.
• Strong grammar skills.
• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather.