Case Manager - full-time - 1st shift - Mon-Fri

Position Summary

The Case Manager supports, teaches, advocates, and empowers clients with mental health, medical, and Substance Use needs. This includes developing person-centered recovery goals to live, learn, socialize, work, and maintain health and wellness in the community.

Essential Responsibilities

• Provides advocacy, support, and guidance with contacting external organizations (Social Security, DSS, DCF, DMHAS, etc).
• Edicates clients to utilize emergency and community resources to help meet basic needs.
• Works with clients to teach life skills necessary to live independently in the community, including assisting with finances and entitlements, supporting the development of activities of daily living, nutrition, housing maintenance and repair, and prompting to encourage task completion.
• Collaborates and integrates with other CMHA teams to ensure all services provided to the client are communicated with the client's whole treatment team.
• Affirms timely documentation is maintained in accordance with CMHA policies and procedures, including but not limited to progress notes, treatment plans, authorizations, program orientation, and consent to treat, activity logs, and monthly targeted case management notes.
• Maintains appropriate caseload as determined by CMHA and funder.
• Performs other related duties as assigned.

Benefits

• Medical, Dental, and Vision Insurance packages.
• 403(b)-retirement savings plan with CMHA matching after 1 year of service.
• 11 observed holidays.
• 3 wellbeing days off on a Friday throughout the year to extend a long weekend.
• 2 CMHA/Personal days to use throughout the calendar year.
• Up to 24 days of PTO that increases with years of service.
• Paid agency closure between Christmas and New Year’s (except 24/7 programs).
• *must be approved annually.
• Company paid Life Insurance and Long-Term Disability.
• A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.
• Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
• Employee discounts for shopping, the New Britain YMCA, travel, and entertainment.
• Free employee subscriptions to the calm app.
• Anual Company Picnic.
• CMHA-sponsored Loan Reimbursement Program and Scholarship Program.
• Free Student Loan Wellness for eligible employees and their family members access to:
• Student loan consolidation and refinancing.
• Loan payoff projection dashboard.
• Coaching and support via chat, email, and phone.
• College cost calculator.
• College financial planning.
• The opportunity to receive the national average of $72,000.00 in forgiveness.

Qualifications

Requires a Bachelor’s degree in Social Work, Psychology, Counseling, or a related field. A Master’s degree is preferred. Requires a valid driver’s license and reliable transportation. Must have a minimum of 2 years of experience working with individuals with mental health and/or substance use disorders. Must have excellent communication, organizational, and problem-solving skills. Must be able to work flexible hours and travel as needed.