Case Manager (FT, Back End Day)

About the role

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Responsibilities

• Facilitate admission intakes, treatment planning, discharge planning, obtain collateral, assist in the legal process, and initiate personalized care plans.
• Work closely with an Interdisciplinary Treatment Team to coordinate care and discharge planning, their families, local providers, and other referral sources.
• Develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention.
• Gather collateral from the individual and involved parties to provide a more thorough assessment of immediate needs for treatment and discharge.
• Coordinate care for patients to ensure services are coordinated with facility staff and identify and address gaps in service needs.
• Maintain the clinic record, including documentation of activities performed as part of the service delivery process.
• Obtain signatures from patient regarding treatment, as necessary. Document all services and patient activities in the medical record.
• Maintain a working knowledge of the Title 36 Involuntary Commitment process, monitor the petition process, and attend COE hearings if subpoenaed.
• Maintain a working knowledge of the Maricopa County Regional Behavioral Health Authority (RBHA) system and potential funding sources.
• Participate in individual and group supervision as required, ongoing education, including in-services, training, and other activities to maintain and improve competency.
• Perform all other duties as assigned.

Requirements

• An Associate’s degree in behavioral health or related field.
• At least 2 years of behavioral health experience.
• Knowledge and experience with AZ Title-36 legal process.

Qualifications

• A Bachelor’s degree in behavioral health or related field is preferred.
• At least 4 years of behavioral health experience is preferred.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications.
• Understanding of crisis intervention techniques.

Benefits

• Comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity.
• AD&D, Short and Long-Term Disability coverage.
• Health Savings Account (with $1,000 to $2,000 employer contribution depending on plan).
• Flexible Spending Account (health care and dependent care).
• 401k company match after 6 months (50% of deferrals up to 6% of compensation).
• Generous Paid Time Off (PTO) starting at 160 hours accrued annually and 12 recognized company holidays.
• Company-paid parental leave available to eligible employees.
• Employee Assistance Program for confidential emotional support, work life solutions, financial solutions, legal assistance, or online support.

Pay

• Full-time only: Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity.
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability.
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan).
• Flexible Spending Accounts (health care and dependent care).
• 401k company match after 6 months (50% of deferrals up to 6% of compensation).

Schedule

• Full-time position.