Case Manager I (FT, Days)

About the role

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Responsibilities

• Facilitates admission intakes, treatment planning, discharge planning, obtaining collateral and assisting in the legal process and initiating personalized care for individuals who are in crisis and stabilizing from crisis.
• Works collaboratively with the interdisciplinary treatment team to coordinate care and discharge planning for Individuals, their family members, clinics, local providers, and/or other referral sources.
• Carries a caseload and acts as ambassador to community partners.
• Educates and informs individuals of consents for treatment and authorizations for use and disclosures.
• Participates regularly in Interdisciplinary Treatment Team meetings.
• Collaborates with the Treatment Team to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention.
• Completes the signed Treatment Plan and reviews with each individual and any other involved parties.
• Gathers collateral from the individual and involved parties to provide a thorough assessment of what an individual’s needs are for treatment and discharge.
• Actively coordinates care and provides referrals for individuals to ensure services are coordinated with both facility staff and external providers.
• Identifies and addresses gaps in service needs for participating parties in service delivery to the individual and makes appropriate recommendations to meet Individuals’ needs upon discharge.
• Maintains the clinic record, including documentation of activities performed as part of the service delivery process.
• Obtains signatures from individuals regarding treatment, as necessary.
• Documents all services and Individuals’ activities in the Electronic Health Record (EHR) regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information.
• Maintains a working knowledge of the Virginia Involuntary Commitment process and the DBHDS and DMAS behavioral health system.
• Participates in individual and group supervision as required.
• Participates in ongoing education, including in-services, training, and other activities to maintain and improve competency.
• Coordinates civil commitment process with all necessary stakeholders.
• Provides daily programming/groups.
• Performs all other duties as assigned.

Requirements

• Bachelor’s degree in behavioral health or related field.
• Knowledge of the Commonwealth of Virginia behavioral health system of care and resources within it.
• Qualified Mental Health Professional (QMHP).
• Must be fully vaccinated or exempt pursuant to the Company’s exemption process prior to start date.
• State of Virginia Fingerprint Clearance.
• Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check.
• Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search.

Qualifications

• Master’s degree in behavioral health or related field.
• Licensed Mental Health Professional (LMHP).
• Experience working with children, youth, families, and adults with behavioral health issues.
• Knowledge of and experience with the Virginia involuntary treatment process.

Benefits

• Comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity.
• Basic Life, AD&D, Short and Long-Term Disability paid by the company.
• Voluntary Life insurance option for employees and their families.
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan).
• Flexible Spending Accounts (health care and dependent care).
• 401k company match after 6 months (50% of deferrals up to 6% of compensation).
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays.
• Company-paid parental leave available to eligible employees.
• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support.

Pay

Actual compensation is based on relevant experience, education, internal equity, and budget. Virginia pay range $30.20 - $37.08 USD.

Earn More with Shift Differentials: Maximize Your Earnings With Additional Hourly Pay +$2/hr -> Monday-Thursday Nights, +$3/hr -> Friday-Sunday Nights, +$2/hr -> Saturday-Sunday Days.