Case Manager

About the role

As a case manager at one of our adult outpatient clinics, you will work collaboratively with a clinical team to engage, educate, and support adults living with a serious mental illness. You will coordinate their care with behavioral, medical and other providers. This will include helping them acquire and utilize skills necessary to become self-sufficient and to manage—and enjoy—their lives.

Responsibilities

• Participate in the assessment and development of an individualized service plan, then implement identified services to help members meet their needs and goals for recovery
• Partner with members to develop a role for themselves outside of their mental illness, while focusing on expected outcomes of increased employment, meaningful community activity, independent living status, and social network
• Provide supportive services including, but not limited to: assistance in maintaining, monitoring and modifying covered behavioral health services; interacting with the member, their family or other involved parties to maintain or enhance member functionality; and identifying necessary resources to meet members' needs

Qualifications

• Master's or bachelor's degree with a behavioral health or related field
• Bachelor's degree in a non-related field PLUS one-year related experience
• Associate degree in any field PLUS one-year related experience
• High school diploma or equivalency certificate PLUS three years' related experience
• Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network)
• Must maintain a valid Arizona driver's license and car insurance
• Must be at least 21 years of age
• Must have the ability to maintain excellent member and family relationships and provide excellent customer service
• Requires effective written, verbal, and interpersonal communication skills
• Ability to stay organized and have critical thinking, time management and problem-solving skills are a must
• Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
• Ability to type 25 to 40 WPM is preferred
• Must be proficient in Microsoft Office software
• Must be able to utilize the internet and various web browsers

Pay

Starting pay $20-$25/hour, depending on experience.

Benefits

• Affordable healthcare plans: Medical, Dental & Vision
• Health Savings and Flex Spending account options
• Virta diabetes program
• Hinge Health
• Paid sick, vacation and holiday time: 10 paid holidays per year
• Tuition reimbursement
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program
• Employee Discounts
• Bilingual Stipend