Case Manager

About the role

As a Case Manager, you’ll play a meaningful role in service linkage and case management to assist individuals in addressing their behavioral health needs and tracking relevant health outcomes. Case Managers are primarily community-based, providing community support, case management, and service linkage both within Boundless and with outside providers that identify and address behavioral health needs, developmental issues, and barriers to care. Case Managers will work with individuals, parents/guardians, Boundless staff, and outside providers that support treatment and contribute meaningfully to the whole health outcome of the individual served.

Responsibilities

• Provide community-based support, case management, and service linkage
• Assist individuals in addressing behavioral health needs and track health outcomes
• Collaborate with individuals, parents/guardians, Boundless staff, and outside providers
• Identify and address developmental issues and barriers to care

Requirements

• Experience working with people with mental health conditions
• High School Diploma or equivalent
• Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles
• Proof of auto insurance and insurable driving record (five points or fewer)
• Ability to obtain and maintain First Aid, CPR (adult, child, and infant) certification (training provided if not already certified)

Preferred Qualifications

• Bachelor’s degree in social work, education, psychology, or another related field
• At least three years working in the human services field
• Two years of experience in a case management or care coordination role
• Experience working with people with autism spectrum disorders and developmental disabilities

Benefits

Financial & Retirement

• 401(k) Retirement Plan with 5% Employee Matching after six months of employment (immediately 100% vested)
• Annual increases

Paid Time Off

• 5 weeks of Paid Time Off
• 8 Paid Holidays

Health & Wellness

• Medical Insurance with flexible benefit options including dental, vision, and wellness support
• Flexible Spending Account (FSA)
• Dependent Care Account (DCA)
• Life Insurance & Supplemental Life Insurance
• Disability Insurance
• Wellbeing resources (up to $50 off health insurance premium monthly)

Professional Support

• Tuition discount opportunities with schools like Capella University & Franklin University
• Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
• Paid training & development opportunities

Perks & Discounts

• Employee Assistance Program (EAP) – counseling, therapy, finance, legal
• Discount programs (e.g., pet insurance, movie tickets, theme parks, Costco membership, etc.)