Case Manager

About the role

Benchmark is launching a new program in Vermont designed to support individuals and families in planning, developing, selecting, accessing, coordinating, and overseeing medical, social, educational, and other services and supports. This includes providing planning, advocacy, monitoring, and guidance to help them make and evaluate their own decisions.

Responsibilities

• Complete core competency training required by the State
• Perform evaluations and assessments to meet the needs of individuals served
• Afford support the individual to understand the goals and activities of the person-centered planning process, including assessment
• Facilitate and schedule participation in person-centered planning and assessment as needed
• Complete Needs Assessment Annual Review Protocol once a year with the individual and their team
• Afford assistance in discovery and exploration discussions, identifying preferences, strengths, goals and dreams, and needs in preparation for person-centered planning process
• Facilitate the completion of the DS Budget and Service Planning Context Document
• Afford assistance in choosing people to be part of the person-centered planning team who may contribute valuable information during the planning process
• Afford assistance in inviting other people of the individual’s choosing (excluding legally prohibited individuals) to participate in person-centered planning meetings to occur at times and in locations selected by and convenient for the individual
• Afford support in leading, and providing assistance as needed, throughout the person-centered planning process
• Afford assistance in identifying any needed modifications to rights and freedoms
• Afford assistance in developing agenda(s) and follow up notes for person-centered planning meetings and ensuring this information is distributed to members of the support team as approved by the individual
• Afford assistance in reviewing, assessing and responding to emergency situations and incidents and assuring that actions taken are appropriate and timely to protect the health and welfare of individuals
• Afford assistance in validating that services provided are consistent with the ISA/ BIP person-centered service plan, and the participant’s needs and desired outcomes

Requirements

• Must have knowledge of Vermont’s public service system for developmental disabilities services and brain injury services
• Must have fundamental understanding of state statutes, state rule, definitions, program requirements, program specific services, variances and exceptions
• Must be able to work collaboratively while meeting individual performance goals
• Must be able to verbally and non-verbally communicate with a broad audience of stakeholders
• Must be able to use technology tools in the daily performance of duties

Qualifications

• Valid Driver's License
• Valid Auto Insurance
• Must live in the state of VT
• Minimum of 1 year working in a similar position
• Travel up to 75%
• Knowledge of Vermont's public service system of developmental disabilities services and brain injury services
• A bachelor’s degree in any field + 1 year of human services related experience such as supporting individuals with disabilities, special education, sociology, vocational rehabilitation and/or employment, protection and advocacy, psychology, substance use, aging, healthcare, social work, or other related field
• An associate degree in human services or a closely related field + 2 years of human services related experience
• A high school diploma or equivalent + 3 years of human services related experience

Skills

• Must have knowledge of Vermont’s public service system for developmental disabilities services and brain injury services
• Must have fundamental understanding of state statutes, state rule, definitions, program requirements, program specific services, variances and exceptions
• Must be able to work collaboratively while meeting individual performance goals
• Must be able to verbally and non-verbally communicate with a broad audience of stakeholders
• Must be able to use technology tools in the daily performance of duties

Benefits

• Health, vision and dental insurance
• Life Insurance
• 401k plan with company match
• Profit sharing
• Tuition Reimbursement
• Paid Time Off and Sick Time
• Flexible Spending Accounts (FSA)
• Advancement Opportunities
• and more!

Pay

$62,178/year