CASE MANAGER

About the role

The Arizona Department of Child Safety (DCS) is a social and human services agency dedicated to protecting and supporting the safety, well-being, and future of vulnerable children and families. DCS is seeking a Case Manager/Child Safety Specialist to work in Safford, Arizona.

Responsibilities

• Respond to allegations of child abuse or neglect
• Conduct interviews and assess child safety
• Work with families in their homes and in the community
• Cookordinate services and develop case plans
• Attend court hearings and prepare professional reports
• Transport children and support placement needs
• Manage cases throughout assigned region
• Collaborate with courts, providers, and partner agencies

Requirements

• Bachelor’s or master’s degree from an accredited institution (or 4 years as a DCS Case Aide)
• Valid driver’s license and satisfactory driving record
• Able to obtain and maintain a Level One Fingerprint Clearance Card
• Successful completion of 22-week in-person training program

Qualifications

• Analyze information quickly and accurately
• Apply logic to complex situations and make independent decisions
• Communicate clearly and compassionately, conduct effective interviews, and remain professional
• Stay organized and maintain accuracy in a high-volume environment
• Remain calm in stressful situations and show empathy while maintaining professional boundaries
• Provide strong attention to detail

Skills

• Analytical skills
• Communication skills
• Conflict resolution skills
• Confidentiality and ethical decision-making
• Child development and family systems knowledge
• Trauma-informed practice
• Behavioral indicators of abuse/neglect, separation, and loss

Pay

Starting salary: $21.7068 with step increases after training & years of service.

Schedule

Full-time, 40 hours per week on-site/in field; alternative work hours may be required.

Benefits

Comprehensive medical, dental, and life insurance options
Supportive retirement plan through ASRS
10 paid holidays annually and generous vacation and sick leave
Paid Parental Leave Program
Higher education discounts, wellness programs, and professional growth and development opportunities

Perks

• Significant impact on children and families
• Opportunities for personal and professional growth
• Competitive compensation and benefits package

Contact

To apply, visit dcs.az.gov/careers. For further questions, contact the recruitment team at 602-255-2903 or recruiting@azdcs.gov.