CASE MANAGER

About the role

The Arizona Department of Child Safety (DCS) is hiring Case Managers/Child Safety Specialists in Tucson, Arizona. The position involves responding to allegations of child abuse or neglect, conducting interviews and assessments, working with families, attending court hearings, and preparing professional reports.

Responsibilities

• Work full-time, 40 hours a week on-site/in field; alternative work hours may be required
• Respond to allegations of child abuse or neglect
• Conduct interviews and assess child safety
• Work with families in their homes and in the community
• Collaborate with courts, providers, and partner agencies
• Transport children and support placement needs
• Manage cases throughout your assigned region

Requirements

• Bachelor’s or master’s degree earned from an accredited institution, or 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver’s license and satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Successfully complete the 22 weeks of in-person classroom and field training program

Qualifications

• The ability to analyze information quickly and accurately, apply logic to complex situations, and make independent, sound decisions in high-pressure moments
• The ability to communicate with clarity and compassion, conduct effective interviews, gather accurate information, and remain professional during challenging situations
• To stay organized and maintain accuracy and quality in a high-volume environment
• To remain calm in stressful situations; understand diverse family systems and cultural backgrounds; and show empathy while maintaining professional boundaries
• To provide strong attention to detail

Skills

• Counseling, conflict resolution, and intervention techniques
• Child development, family systems, and trauma-informed practice
• Confidentiality and ethical decision-making
• Behavioral indicators of abuse/neglect, separation, and loss

Pay

Pay starts at $21.7068 with step increases after training and years of service. Step increases are as follows:

• Upon successful completion of the Arizona Department of Child Safety 22-week training program: $22.59/hour
• After one year of Arizona Department of Child Safety Specialist service: $24.11/hour
• After two years of Arizona Department of Child Safety Specialist service: $25.96/hour
• After three years of Arizona Department of Child Safety Specialist service: $27.66/hour

Benefits

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program
• Higher education discounts, wellness programs, and professional growth and development opportunities