CASE MANAGER

About the role

The Arizona Department of Child Safety (DCS) is hiring Case Managers/Child Safety Specialists in Sierra Vista, Benson, and Douglas, Arizona. This is a full-time position with the potential for alternative work hours.

Responsibilities

• Respond to allegations of child abuse or neglect
• Conduct interviews and assess child safety
• Work with families in their homes and in the community
• Cook up services and develop case plans
• Attend court hearings and prepare professional reports
• Transport children and support placement needs
• Manage cases throughout your assigned region
• Collaborate with courts, providers, and partner agencies

Requirements

• Bachelor’s or master’s degree earned from an accredited institution
• 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver’s license and satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Successfully complete the 22 weeks of in-person classroom and field training program

Qualifications

• Knowledge areas supporting success: counseling, conflict resolution, and intervention techniques; child development, family systems, and trauma-informed practice; confidentiality and ethical decision-making; behavioral indicators of abuse/neglect, separation, and loss

Skills

• Analyzing information quickly and accurately
• Applying logic to complex situations
• Making independent, sound decisions in high-pressure moments
• Communicating with clarity and compassion
• Conducting effective interviews
• Gathering accurate information
• Remaining professional during challenging situations
• Staying organized and maintaining accuracy and quality in a high-volume environment
• Remaining calm in stressful situations
• Understanding diverse family systems and cultural backgrounds
• Showing empathy while maintaining professional boundaries
• Providing strong attention to detail

Benefits

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

Pay

The starting salary is $21.7068 with step increases after training and years of service.

Schedule

This is a full-time position with the potential for alternative work hours.