Case Manager 2
Job Summary
A Case Manager provides service facilitation for assigned individuals in Medicaid waiver programs (CILA, Community Day Services and Supported Employment). This is a crucial role in supporting individuals with intellectual and developmental disabilities to navigate various aspects of their lives. The primary focus is to enhance the quality of life for individuals with IDD by coordinating and advocating for the necessary services and resources.
About the Role
The role involves conducting initial and ongoing assessments, collaborating with individuals, their families, and other professionals to develop holistic implementation strategies, advocating for the rights and interests of individuals, coordinating and monitoring the delivery of services, maintaining accurate records, managing crises, working with other professionals, providing daily living skills training, facilitating community involvement, maintaining open communication, training staff, ensuring compliance, providing training on relevant topics, completing documentation, preparing reports, and covering shifts as needed.
Essential Duties and Responsibilities
- Conduct initial and ongoing assessments to identify and understand unique needs, strengths, and challenges of each individual (such as ICAP, SLOF, RISK, MEDICAL, SNAPSHOT.)
- Collaborate with individuals, their families, and other professionals to develop holistic implementation strategies.
- Advocate for the rights and interests of individuals, ensuring that they have access to appropriate services, education, and community resources (consents.)
- Carefully coordinate and monitor the delivery of services to individuals, ensuring that their needs are met.
- Maintain accurate and up-to-date records of each individual’s progress and services received.
- Be prepared to manage and respond to crises or emergencies, providing immediate support and coordination of necessary resources.
- Work with other professionals and agencies to address any legal or rights-related issues affecting individuals.
- Work closely with other professionals, including social workers, healthcare providers, educators, and community organizations, to provide a comprehensive support system for individuals.
- Provide aid and training in daily living skills to help individuals achieve greater independence.
- Develop and implement programs that focus on enhancing the individuals’ abilities to live in their communities.
- Facilitate community involvement and integration for individuals, promoting socialization and inclusion in various community activities (natural supports.)
- Maintain open communication with individuals, their families, and support staff to address concerns, provide updates, and ensure a collaborative approach to care.
- Train direct care staff, providing guidance and support in implementing individualized service plans.
- Ensure compliance with relevant regulations, policies, and procedures governing the care and support of individuals with developmental disabilities.
- Provide training to staff, individuals, and families on relevant topics, including disability awareness, communication strategies, and crisis management.
- Complete and maintain accurate documentation, including progress notes, incident reports, and other required paperwork.
- Prepare and submit reports as required by regulatory agencies.
- Provide coverage in Medicaid waiver programs as needed.
- Attend trainings to meet annual requirements, including obtaining 12 CEUs annually to maintain employment status as a Case Manager.
Qualifications
- Bachelor’s degree in Social Work, Nursing, Psychology, Public Health, or a related field.
- Minimum one year of experience supporting people with disabilities.
- Some supervisory or management experience preferred but not required.
- Must be QIDP certified, or eligible to obtain certification within the first three months of assuming role.
- Demonstrated knowledge of Microsoft Office applications, including Excel, Word, and Outlook, Paycor.
- Must be able to communicate effectively, both verbally and in writing.
- Must be able to obtain CPR/First Aid certification.
- Valid Illinois driver’s license with safe driving record.
- Current proof of automobile insurance.
Working Conditions
The working environment for this job is a changing one that adjusts to the needs of the individuals supported. At times, the environment will be fast-paced with interruptions, distractions, and deadlines. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Physical requirements include frequent sitting, standing, walking, reaching, stooping, bending, pushing, pulling, and using hands, fingers, and arms. The employee is frequently required to talk and hear, converse with adults, and occasionally lift up to 50 pounds.
Benefits
Supportive, positive, and friendly team environment
Professional development, training, and advancement opportunities
Comprehensive benefit plans
Generous paid time off including vacation, personal time, and holidays