CASE MANAGER 2

Department of Economic Security, Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as a Case Manager 2. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Responsibilities

• Drive a vehicle to conduct onsite visits to members’ homes, schools and/or program sites to develop relationships and to discuss service needs and supports.
• Develop, review, monitor and evaluate Person-Centered Service Plan (PCSP) in accordance with mandated timeliness and document individual progress and concerns, and complete appropriate referrals to community agencies.
• Facilitate meetings and program visits to assist with member/family choices.
• Complete referrals for assessed/covered services.
• Collaborate with community agencies to provide assistance and support to members and families in crisis.
• Write comprehensive progress notes and maintain case records.
• Prepare a variety of reports and complete special projects, as required.

Requirements

• Knowledge of Health Insurance Portability and Accountability Act (HIPAA).
• Knowledge of medical and behavioral health issues and terminology.
• Knowledge of methods, procedures, and techniques used in the development of Person-Centered Service Plan (PCSP).
• Knowledge of federal and state statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.
• Knowledge of principles and practices of case management.
• Skill in developing, evaluating, and maintaining member service plans.
• Skill in interviewing, counseling, and interacting with members and family members.
• Skill in problem identification and resolution.
• Ability to work independently and within diverse work teams.
• Ability to organize and manage caseload.
• Ability to document case files and information within the required/mandated timelines.
• Ability to maintain confidentiality.
• Ability to drive a motor vehicle.

Qualifications

The ideal candidate for this position will meet one of the following qualifications:

• Arizona licensed Registered Nurse in good standing, OR
• Bachelor Degree in Social Work (SW), Psychology, Special Education, or Counseling AND at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI), OR
• Minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI), OR
• Bachelor’s Degree in Human Service, Behavioral Science, or related field AND at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI), OR
• At least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities.

Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults. Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry and the Adult Protective Services Registry. Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, the following requirements apply: valid driver’s license.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans.
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
• 10 paid holidays per year.
• Paid vacation and sick time.
• Paid Parental Leave—up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan.
• Wellness plans.
• Tuition Reimbursement.
• Stipend Opportunities.
• Infant at Work Program.
• Rideshare and Public Transit Subsidy.
• Career Advancement & Employee Development Opportunities.

Pay

$49,000 - $51,000 per year