CASE MANAGER 2

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

The Division of Developmental Disabilities (DDD) provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Responsibilities

• Driving a vehicle to conduct onsite visits to members’ homes, schools and/or program sites to develop relationships and to discuss services needs and supports
• Developing, writing, reviewing, monitoring, and evaluating Individual Support Plans (ISP’s) in accordance with mandated timelines and documenting individual progress and concerns, and completing appropriate referrals to community agencies
• Researching community for available resources to meet needs identified in ISP to inform members of resource options
• Facilitating meetings and program visits to assist with members/family choices; completing referrals for assessed/covered services
• Collaborating with community agencies to provide assistance and support to members and families in crisis

Requirements

• Arizona licensed Registered Nurse in good standing
• OR Bachelor Degree in Social Work (SW), Psychology, Special Education or Counseling AND at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI)
• OR minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI)
• OR Bachelor’s Degree in Human Service, Behavioral Science or related field AND at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI)
• OR at least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities
• Arizona Level 1 Clearance Card
• Subject to a search of the Child Protective Services Central Registry pursuant to A.R.S.8-804
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions
• Driver’s License (if driving is required as an essential function of the job to conduct State business)
• Successful completion of the Electronic Employment Eligibility Verification Program (E-Verify)

Skills

• Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
• Medical and behavioral health issues and terminology
• Methods, procedures, and techniques used in the development of Individual Support Plans (ISP)
• Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities
• Principles and practices of case management
• Oral and written communication
• Developing, evaluating, and maintaining member service plans
• Interviewing, counseling, and interacting with members and family members
• Problem identification and resolution
• Ability to work independently and within diverse work teams
• Document case files and information within required/mandated timelines
• Maintain confidentiality

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave—up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement Stipend
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

Pay

$49,000 - $51,000

Schedule

Full-time