Case Management Supervisor (Bilingual)

About the role

The Case Management Supervisor (Bilingual) is responsible for overseeing the day-to-day operations of a team of case managers. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of the casework process.

Responsibilities

• Oversee the implementation and adherence to agency policies and procedures
• Provide guidance and support to case managers in developing and implementing effective case management strategies
• Monitor and evaluate the performance of case managers to ensure compliance with agency standards and client needs
• Collaborate with other departments to resolve complex cases and ensure timely service delivery
• Develop and maintain positive relationships with clients, stakeholders, and community partners

Requirements

• Bachelor's degree in Social Work, Public Administration, or related field
• Minimum 5 years of experience in case management or related field
• Proven leadership and supervisory experience
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong organizational and problem-solving skills

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with case management software
• Bilingual in English and Spanish (oral and written)

Skills

• Leadership
• Communication
• Problem-solving
• Teamwork
• Client-centered approach

Benefits

This position offers a competitive salary and comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$X per hour

Schedule

Full-time, Monday through Friday, 8:00 AM - 4:30 PM