Case Management Supervisor

Mentor Community Services, part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. We believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day.

About the role

As Supervisor I, Case Management, you will supervise cases and manage the case management team for the program. You will provide direction, support, and counsel to team members weekly, and oversee cases for individuals in programs for At-Risk Youth or those with intellectual or developmental disabilities.

Responsibilities

• Supervise cases within the assigned management team, ensuring quality care and compliance.
• Manage and supervise the case management team, including performance evaluations, scheduling, orientation, and training.
• Make recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
• Resolve employee problems within position responsibilities.
• Determine caseloads and assign cases to teams; review treatment plans for completeness and accuracy.
• Track all necessary data related to case management performance targets and timeliness of reports; maintain internal and external file compliance.
• Interview individuals served to obtain medical history and other pertinent information; conduct intake and administer diagnostic tests to identify behavioral and personality traits; document results.
• Assist in the development and implementation of Individual Service Plans (ISP), including annual and ongoing meetings.
• Consult with a treatment team, including medical doctors and other specialists, to make decisions related to changes in treatment plans, amend plans as directed, and arrange additional support as necessary.
• Plan, arrange, and/or administer therapeutic treatment such as behavior modification, social skills, anger management, and stress management therapy based on professional license or clinical competency.
• Refer individuals to supportive services to supplement treatment and counseling as required.
• Provide on-call coverage for caseload and participate in rotational emergency coverage and crisis intervention support, as needed.
• Conduct supervisory home visits and counsel individuals and groups as needed.
• Ensure that initial and ongoing RBWO waivers are completed and submitted promptly, and that SCORE is updated and accurate at all times if required by state.

Requirements

• Bachelor’s Degree in a related field.
• Master’s degree in Social Services if required by state.
• Two to four years of experience in human services.
• Minimum of one year of experience as a Case Manager.
• Current CPR/First Aid Certification as required by state/program.
• Self-motivated and detail-oriented with the ability to multi-task.
• Strong analytical and communication skills with the ability to build rapport with a team.
• Ability to exercise sound judgment and independently problem-solve.

Benefits

• Full compensation/benefits package for full-time employees.
• 401(k) with a 3% company match.
• Paid time off and holiday pay.
• Nationwide career development and advancement opportunities.

Pay

Annual Salary: $54,080.00