Case Management Supervisor

Requirements

• Possess a Master’s degree in social work, Psychology, Nursing, Counseling or a related field.
• Minimum 3 years direct mental health care experience required.
• Experience in Motivational Interviewing, co-occurring disorders, trauma informed care or other related areas preferred.
• 3 years of leadership or supervisory experience in a human services field is preferred.
• Hold a certification in Peer Specialist, Psych Rehab or other related areas preferred.
• Valid Driver's license and clean driving record.

Qualifications

• Work Monday-Friday: 9:00am - 5:00pm on-site at our office in Colmar, PA.
• Passionate about leadership, recovery, and community impact.
• Based in Colmar, PA, this leadership opportunity offers the chance to make a meaningful impact by guiding a dedicated community-based Behavioral Case Management team serving clients in Montgomery County.
• The Blended Case Management Supervisor role blends hands-on leadership, collaboration, and a recovery-focused approach to strengthen services, support staff growth, and positively influence outcomes for individuals and the community.

Responsibilities

• Staff Supervision & Development: Oversee BCM staff performance, personnel actions, training, on-call coverage, and provide ongoing coaching, supervision, and recovery-focused guidance.
• Program Operations & Compliance: Ensure adherence to state, Office of Mental Health, Merakey, and BCM regulations, standards, policies, documentation, and system (Avatar) requirements.
• Quality Assurance & Reporting: Manage quality control activities including chart audits, consumer satisfaction, billing reviews, incident reporting, productivity tracking, vouchers, and documentation oversight.
• Leadership, Communication & Collaboration: Support the Director through communication of departmental needs and outcomes, participation in meetings, collaborative team supervision, and implementation of BCM philosophy and goals.
• Program Development, Finance & Outreach: Assist with budgeting, financial monitoring, marketing and outreach efforts, referral management, and continuous program improvement initiatives.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Roth retirement plan -- after-tax options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Free online personal development classes through Pryor Online Learning.

Pay

Earn $28.51 per hour.

Schedule

Monday-Friday: 9:00am - 5:00pm on-site at our office in Colmar, PA.

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!