Case Analyst

About the role

The Case Analyst will focus on resolving healthcare liens as part of our team working on mass tort cases. The successful person in this role will be satisfied knowing that their work produces the right outcomes for our clients. Our ideal candidate is a legal assistant or paralegal who wants to grow their career in a casual and rewarding environment.

Responsibilities

• Assisting with lien resolution and negotiation.
• Drafting outbound correspondence and timely uploading outbound and inbound documents to our proprietary database.
• Auditing medical claims itemizations and investigating discrepancies.
• Following all QC checklists as required and noting each file with clear language explaining what steps were taken.
• Maintaining digital client files.
• Developing relationships with lien agencies by communicating professionally and effectively among multiple modes, including phone calls and email.
• Timely following up on assigned files and exercising judgment regarding escalating problematic files to a senior case analyst or management.
• Organizing and tracking case progress in our systems.
• Other duties as assigned

Requirements

• Good organizational skills and the ability to pay attention to detail and accuracy.
• Ability to work well in fast-paced and changing environments, managing large data sets.
• Excellent customer service, interpersonal, listening, and problem-solving skills.
• Ability to accept and actively solicit feedback.
• Ability to manage, multi-task, and organize separate case information.
• Critical thinking with analytical skills.
• Ability to work independently and with others in a team environment.
• Professional and strong with both oral and written communication.
• Typing skills of 45+ WPM with above average spelling, grammar, and diction skills.
• Proficient computer skills, including but not limited to Word, Excel, and Outlook, Expert Excel User (V-Look Ups, Macros, Pivot Table)
• Ability to be discrete and maintain high levels of confidentiality.

Skills

• Proficient in MS Office applications
• Strong oral, written and presentation skills
• Ability to establish deep understanding of Archer's business
• Ability to clearly communicate status to senior management team
• Ability to think ahead and anticipate problems, issues and solutions
• Ability to introduce creative ideas to solving complex problems

Benefits

• 401(K) retirement plans with matching contributions
• Comprehensive health insurance coverage
• Dental and vision insurance plans
• Parental leave to support work-life balance
• Short-term and long-term disability coverage

About the company

ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly.