Case Aide (Part Time)

Qualifications

• Assists with distribution of caseload to ensure all cases are accounted for in the allotted time frame.
• Assist clients with appointments, forms, and documentation.
• Support transportation coordination and referrals.
• Aid in data entry and HMIS documentation.
• Participate in scheduled meetings and trainings.
• Conduct client follow-ups and appointment reminders.
• Support resource distribution and client engagement activities.
• Maintain organized client files and records.
• Provide general administrative support to the case management team.
• Must demonstrate exceptional customer service, prioritizing the needs of the child, family, Veteran, or client to support the organization's mission.

Essential Qualifications

• Education: High School or GED diploma.
• Experience: Minimum of 1 year of related experience in social services, customer services, or administrative support preferred.
• Strong research and technical writing skills required.
• Must maintain regular and acceptable attendance.
• Ability to work flexible schedules including weekends, holidays, and overnight shifts.
• Driver’s License with a clear record.
• Must have daily use of a vehicle without prior notice.