Case Aide

About the role

Bethany Christian Services works to ensure children are safe, loved, and connected through family. You'll join a team of dedicated professionals serving communities across the country.

Responsibilities

• Greet and welcome visitors upon arrival with a positive attitude;
• Promptly address incoming calls and route them to the appropriate person;
• Receive and route incoming postal and inter-departmental mail;
• Maintain a schedule of appointments, and arrange conferences, interviews, and meetings, as requested;
• Perform administrative tasks, and other document gathering and filing in compliance with state licensing requirements;
• Run various reports, and draft correspondence and/or transcribe meeting notes, as requested;
• Maintain an adequate inventory of office supplies, and notify the supervisor when inventory is low;
• Maintain monthly program statistical data and distribute report findings to the Clinical Supervisor;
• May be required to perform basic bookkeeping and accounting functions, as needed;
• Track and collect family information for re-approval requirements, while also educating families on re-approval and re-authorization requirements;
• Perform clerical duties as requested;
• Distribute reports and other documents, as requested;
• Cookordinate and distribute the internal office calendar of events to client families;
• Attend training as needed and apply newly gained knowledge in providing services;
• Provide transportation and supervision of clients for birth family visits, appointments, and other social agencies;
• Assist Case Managers with administrative tasks, as requested;

Qualifications

• A High School Diploma or equivalent;
• At least one (1) year of prior experience working in an office setting;
• Prior work experience within a child welfare agency, preferred;
• Excellent verbal and written communication skills;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently and exercise a high level of confidentiality;
• Must be reliable with time sensitive deadlines and tasks;
• Demonstrated multi-tasking abilities while managing multiple priorities simultaneously;
• Working knowledge of office practices, procedures, and basic Accounting;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route: Varicella, MMR, TDap/Tdap, Influenza;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Benefits

• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance