Carrier Sales Representative (Drayage)

About the role

As a Representative, Carrier Sales (Drayage) at RXO, you will source, negotiate, and secure drayage carriers to move freight in a timely and cost-effective manner, with a focus on port and rail operations, container visibility, and service execution.

Responsibilities

• Build and maintain strong relationships with core drayage carriers, negotiating and securing capacity for port and rail moves
• Manage container lifecycle from port/rail pickup through final delivery, ensuring timely and efficient execution
• Maintain continuous communication with carriers, terminals, rails, and internal teams to ensure high-quality freight movement
• Proactively monitor and communicate updates on delays, port congestion, rail availability, equipment issues, or other service impacts
• Cookout and delivery appointments, considering key factors such as port cutoffs, free time, demurrage, detention, traffic, and terminal conditions
• Ensure compliance with drayage-specific requirements including chassis usage, container return timelines, and accessorial management (detention, demurrage, storage)
• Follow established procedures for high-value shipments (HVS) and high-risk cargo (HRC) to protect shipment integrity and uphold the RXO brand
• Accurately maintain and update load and container details within RXO systems, ensuring visibility and data accuracy
• Research and develop new drayage carrier partnerships, including cold outreach and onboarding
• Track and validate carrier billing, including accessorial charges, to ensure accuracy and alignment with agreed terms

Requirements

• 1 year of procurement experience
• Bachelor’s degree or equivalent related work or military experience
• 1+ year of transportation experience, preferably in drayage or intermodal
• 2+ years of sales or customer service experience
• Familiarity with port and rail operations, including container tracking, chassis management, and accessorials
• The ability to exercise judgment and discretion while functioning independently within authorized limits

Qualifications

At a minimum, you’ll need 1 year of procurement experience. It’d be great if you also have a Bachelor’s degree or equivalent related work or military experience, 1+ year of transportation experience, preferably in drayage or intermodal, 2+ years of sales or customer service experience, familiarity with port and rail operations, including container tracking, chassis management, and accessorials, and the ability to exercise judgment and discretion while functioning independently within authorized limits.

Skills

Strong negotiation and relationship-building skills, excellent organizational and communication abilities, proficiency with logistics software, and the ability to manage multiple tasks simultaneously are essential.

Benefits

Competitive pay, paid time off, diversity days, hourly: up to 13 days PTO/ salary: up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave, 401(k) retirement plan with up to 5% company match, insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity, Employee Assistance Program (EAP), tuition reimbursement, adoption assistance, tax-advantaged accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account, Health Reimbursement Arrangement.

Pay

Compensation for this role is $45,000 - $50,000. Actual compensation may vary due to factors such as experience and skill set.

Schedule

Not specified