Carrier Manager - 3PL (7159)

Purpose of Role

This role delivers leadership of the Transport function Domestically and Internationally.

Responsibilities

• Ownership of Transport contracts and solutions which ensure availability of services and solutions globally multi-modally across domestic distribution, import and export markets.
• Lead the Transport Team, creating a great place to work through colleague engagement, supporting the delivery of a Transport Strategy, creating individual objectives and delivering standardised and lean ways of working.
• Effective commercial management and delivery of budget, including long range forecasting, situational reviews and close monitoring of spend / trends. Delivery of incentives which reduce cost without impact on performance or quality.
• Responsible for procurement, bids, tenders and effectiveness of negotiations.
• Accountable for network performance, delivered through Transport metrics and presented to stakeholders through regular reporting and communication. Regularly reviewing supplier performance and pro-actively managing improvement plans.
• Maximising safety through assessment of practices and carrier operations.
• Consistently seek opportunities to deliver continuous improvement opportunities which improve service, reduce cost, maximise safety or deliver new opportunities.
• Own and develop the effectiveness and usage of Transport systems (including route planning and SaaS) and presenting conformance reporting and standardisation.
• Responsible for maintaining all Transport associated documentation including SSOW’s, W.I’s, SOP’s and Audits.
• Deliver internal efficiencies for Transport and the Supply Chain by addressing repeated enquiry causes, response quality and process improvement to create improvements in customer experience.
• Support the delivery of Organisational projects through adaptability of the Transport network and effective planning.
• Regular monitoring of freight rates, surcharges and associated market factors to ensure commerciality.

Requirements

• 5+ years of Transport experience, preferably in a Leadership capacity.
• Knowledge of air, road and sea markets and night network distribution services (TTN).
• Experienced in customs protocols and procedures with a strong understanding of critical documentation and contents.
• Evidence of project design, management and implementation at large scale in a Transport environment which improve service and reduce cost.
• Understanding of customer expectation and able to evidence the delivery of change to meet evolving needs.
• Background in managing 3PL operators effectively with sizeable budgets (c.£10m+)
• CPC qualification advantageous.
• Adept at managing and presenting KPI’s and budgets at a detailed level.
• Comfortable in a customer facing environment, delivering service enhancements.
• Experience delivering effective contract negotiations and carrier tender exercises from concept to delivery.
• Experience operating with routing and delivery management software (SaaS) and understanding their requirement.
• Ability to work in isolation and as part of a team.
• Excellent interpersonal skills and the ability to interact at multiple levels.
• Highly analytical and capable of interpreting service and cost reporting.
• Logical approach to problem solving including a desire to design sustainable solutions.
• Experienced in managing performance and KPI’s at a detailed level.

Qualifications

• CPC qualification advantageous.

Skills

• Effective commercial management and delivery of budget.
• Procurement, bids, tenders and negotiation.
• Network performance management.
• Supplier performance review and improvement.
• Transport system management and usage.
• Documentation maintenance.
• Internal efficiency improvement.
• Contract negotiations and tender exercises.
• Routing and delivery management software.
• Performance and KPI management.

Benefits

• Competitive Salary
• Annual company bonus
• Competitive annual leave allowance with annual purchase scheme
• Group Personal Pension
• Company Funded Healthcare Cash Plan
• Commitment to employee development plans
• 24/7 Wellbeing and Employee Support
• Cycle to work scheme
• Discount Benefits Platform
• Discounted Cromwell Products

About Cromwell

Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.

We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.

Cromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.

Information for Recruitment Agencies

We always prefer to recruit candidates direct to our business and first, and foremost believe in promoting talent from within whenever possible.

We do not accept speculative approaches including CVs and candidate profiles sent direct to Managers, by receipt of any such email or correspondence, we do not agree to terms and conditions. Any speculative CVs will be considered our own and we will not pay any agency fees.

We have a PSL and those on this will have access to our portal to accept CVs. Should you want to be considered for our PSL, please email talentacquisition@cromwell.co.uk

Location

Leicester (Head Office)

Working Hours per week

40.25

Contract Type

Permanent - Full Time