Carrier Manager

About the role

We are seeking a highly motivated and experienced Carrier Manager to develop, manage, and strengthen relationships with mobile network operators (MNOs), mobile virtual network operators (MVNOs), and connectivity partners.

Responsibilities

• Develop and maintain strategic relationships with telecom carriers, MNOs, MVNOs, and roaming partners
• Identify and onboard new carrier partners to expand connectivity coverage and improve service quality
• Negotiate commercial agreements, pricing structures, roaming arrangements, and service-level agreements (SLAs)
• Monitor carrier performance, network quality, and commercial effectiveness to ensure business objectives are met
• Collaborate with Product Management, Sales, Technical Support, and Operations teams to deliver connectivity solutions aligned with customer needs
• Analyze market trends, regulatory developments, and emerging technologies within the telecommunications and IoT connectivity sectors
• Drive cost optimization initiatives and identify opportunities to improve margins and operational efficiency
• Manage contract renewals, compliance requirements, and partner performance reviews
• Serve as the primary contact between carrier partners and internal teams
• Track and report on partner activities, events, and business outcomes
• Build and maintain long-term relationships with carrier and channel stakeholders

Requirements

• Bachelor's degree in Telecommunications, Business Administration, Engineering, Information Technology, or a related field
• 3-7+ years of experience in carrier management, telecommunications, IoT connectivity, or business development
• Strong understanding of mobile networks, cellular technologies (2G, 3G, 4G LTE, 5G), roaming, and IoT connectivity ecosystems
• Experience negotiating commercial agreements and managing strategic partnerships
• Excellent communication, relationship management, and stakeholder engagement skills
• Strong analytical and problem-solving abilities
• Ability to work effectively in a fast-paced international environment
• Proficiency in Microsoft Office and CRM/business management tools
• Fluent English communication skills; additional languages are considered an advantage

Qualifications

• Preferred qualifications include experience working with global IoT SIM providers, connectivity platforms, or Networking solutions
• Familiarity with eSIM, remote SIM provisioning, and connectivity management platforms
• Familiarity with telecommunications regulations and compliance requirements across multiple regions
• Existing network of carrier contacts within the telecommunications industry

Skills

• Strong negotiation and relationship management skills
• Excellent communication and stakeholder engagement skills
• Strong analytical and problem-solving abilities
• Ability to work effectively in a fast-paced international environment
• Proficiency in Microsoft Office and CRM/business management tools

Benefits

• Company funded health insurance
• 401k
• 3 weeks of Paid Vacation
• 6 Sick days + day off on your Birthday

Pay

Compensation is commensurate with experience.

Schedule

The position offers a hybrid schedule with at least 3 days from the office, located at 5000 Riverside Dr., Irving, TX, 75039.