Carpenter Handyman Drywall Service Professional
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Content: - Intro: location line (185 W 15th St, EDMOND, Oklahoma, 73013, US) maybe not needed? It's location; could be part of About the role? Might be considered metadata. We can include location in a short
maybe. - Then description: "Are you ready to join a team that answers all customer calls for you, fills your schedule, and provides you with your own van? At Mr. Handyman we’re growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for highly-skilled craftsman who can “do it all” while taking excellent care of our customers. Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members. When you join the Mr. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems." That's about the role. - Then "Why You’ll Want to Join Our Team Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team." Then list benefits: Company-supplied van with gas card, A back office that takes care of filling your schedule, so you don’t have to, An office team that answers all calls and helps you take care of the customers, Flexibility with hours so you can take care of life’s important events, Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan, And so much more… Thus Benefits section. - Then "Your Responsibilities As a Handyman Professional" then bullet list: Completing Maintenance & Repairs – description, Making Recommendations and Managing Expectations with Customers – description, Create Life-Long Customers – description, You will follow the Mr. Handyman Way – description. Thus Responsibilities. - Then "How We’ll Measure Performance Here are some of the ways that we’ll measure your performance in the role." Then bullet list: Customer Satisfaction (NPS) – description, Revenue Target – description, Effective Billing Rate – description, Recall Percentage – description. Could be considered Performance metrics; but we don't have a specific heading for Performance; we could include under Responsibilities or maybe a separate section like "Performance Metrics" but not in allowed headings. The allowed headings list does not include Performance. So we might incorporate into Responsibilities or maybe omit? The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying these are examples but we should use those headings when appropriate. It doesn't forbid other headings, but better to stick to those. Performance could be part of Responsibilities or maybe we can omit if not fitting. But we need to preserve ALL substantive information; we cannot drop performance metrics. So we need to include them somewhere. Could be under Responsibilities as a sub-list? Or we could create a section "Performance" but not in allowed list; risk. Better to include under Responsibilities as additional bullet points. - Then "[What We Want From You Culture alignmentRockstars onlyBought into the visionMeets our expectations of respect for all, integrity, customer service, and having fun." This seems like a weird formatting; it's likely "What We Want From You: Culture alignment, Rockstars only, Bought into the vision, Meets our expectations of respect for all, integrity, customer service, and having fun." This could be Qualifications or Skills? It's about culture fit. Could be under Requirements or Qualifications. We'll treat as "Qualifications" maybe. - Then "To Succeed in this Role You’ll need to self-manage as you’ll be alone often.You’ll need to speak with customers and provide excellent customer service while asking for reviews and collecting payments.You’ll need to have the necessary tools, including the ability to use technology.You'll need to document the job while following our process, the Mr. Handyman Way.You’ll need to wear proper PPE as well as booties to protect our customer’s home." This is more requirements/skills. - Then "Job Requirements These are the minimum requirements to be considered for this position." Then list: Live within the area, Have 8+ years’ experience as a paid handyman, Own your own tools, Be insurable for driving our vehicle, Complete a background and driving record check, Able to lift 50 pounds independently, Able to safely work at heights and work overheard for extended periods of time, Professional appearance and maintenance of company-provided vehicle. - Then "As an experienced Handyman, you have strong proficiency in at least three (3) of the following: Carpentry work, Bathroom improvements, Kitchen improvements, Painting, both inside and out, Drywall work, minor and major repairs, General plumbing and electrical, where allowed by law, Floor installation and refurbishing, Familiar with building codes" That seems like Skills. - Then "Benefits & Pay The pay range for this position is $18.75 to $32.50 and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall." Thus Pay and Benefits already covered earlier but also here. We have Benefits already listed earlier; Pay range is new. So we need a Pay section with that range. - Then "Still with us? Great! Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY! Should you meet the requirements for the position, our system will schedule you for an interview immediately. You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed. Apply" We need to remove boilerplate like application instructions, legal, EEO, etc. The above includes some legal/franchise disclaimer; we should remove that as boilerplate. Also remove "APPLY TODAY!" and interview scheduling instructions. Also remove "Still with us? Great! Remember, we’re looking to hire only the best." That's promotional but maybe keep? It's not substantive info about job; it's call to action. Likely remove as boilerplate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove the franchise disclaimer? It's legal; yes remove. Remove application instructions like "APPLY TODAY!", "our system will schedule you for an interview immediately". Also remove "Still with us? Great! Remember, we’re looking to hire only the best." That's promotional but maybe not required; but it's not substantive job info; could be considered filler. Safer to remove. Thus we keep: location? Might be considered metadata; we could include in a short
under About the role. Now structure:
About the role
Located at 185 W 15th St, Edmond, OK 73013. At Mr. Handyman we’re growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for highly-skilled craftsman who can “do it all” while taking excellent care of our customers. Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members. When you join the Mr. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems.
Responsibilities
- Completing Maintenance & Repairs – You’ll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days.
- Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
- Create Life-Long Customers – Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to wow the customer every time.
- Customer Satisfaction (NPS) – For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You’ll need both a high response rate and high satisfaction rate.
- Revenue Target – Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer.
- Effective Billing Rate – It’s your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.
- Recall Percentage – We guarantee all our work for one year. The work needs to be done correctly, the first time.
Requirements
- Live within the area
- Have 8+ years’ experience as a paid handyman
- Own your own tools
- Be insurable for driving our vehicle
- Complete a background and driving record check
- Able to lift 50 pounds independently
- Able to safely work at heights and work overhead for extended periods of time
- Professional appearance and maintenance of company-provided vehicle
Skills
- Strong proficiency in at least three (3) of the following: Carpentry work, Bathroom improvements, Kitchen improvements, Painting (both inside and out), Drywall work (minor and major repairs), General plumbing and electrical (where allowed by law), Floor installation and refurbishing, Familiar with building codes
Benefits
- Company-supplied van with gas card
- A back office that takes care of filling your schedule, so you don’t have to
- An office team that answers all calls and helps you take care of the customers
- Flexibility with hours so you can take care of life’s important events
- Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan
Pay
The pay range for this position is $18.75 to $32.50 and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall.
We might also include a short paragraph about culture alignment under Qualifications? But we have not used Qualifications heading. Could combine culture alignment into Requirements or Skills? It's more about Qualifications. Let's add a Qualifications section for culture alignment. But we must not create thin sections; we have enough content for Qualifications. Thus:Qualifications
- Culture alignment
- Rockstar mindset
- Bought into the vision
- Meets expectations of respect for all, integrity, customer service, and having fun