Caregiver Coordinator

Scheduling & Shift Coverage

• Daily monitoring
• Master schedule ownership
• Callout management
• Caregiver placement

Onboarding & Performance Management

• 90 day on boarding and probation management for all new caregivers
• Caregiver performance evaluations and disciplinary process

Training & Support

• WellSky Personal Care system training for all caregivers
• Field evaluations — conducting on-site shift visits when needed

Client & Caregiver Support

• PRN on-call bench management
• Weekly client schedule calendars
• Weekly KPI reporting to leadership
• First point of contact for all caregiver and client calls
• Weekend on-call rotation for scheduling emergencies

Compensation & Schedule

$17-$20/hr based on experience
Part-time hours with potential to grow to full-time as business needs increase

About the Role

This is not just a scheduling role — this is a leadership position. As our Caregiver Coordinator you will be the operational heartbeat of our caregiver team, responsible for the full caregiver experience from day one through long-term success.

Qualifications

• Prior home care or care-giving experience strongly preferred — CNA certification a plus
• Minimum 1 year of experience in a home care, healthcare, or office coordination role — required
• Exceptional Microsoft Office skills — Word, Excel, and Outlook proficiency required
• Exceptional organizational skills — ability to manage multiple priorities simultaneously
• Exceptional communication skills — both written and verbal, professional at all times
• Calm under pressure with strong problem-solving ability
• Comfortable with scheduling software — WellSky experience a plus
• Self-directed, reliable, and highly accountable
• Empathetic with clients, families, and caregivers
• Discretion with confidential client and staff information

Benefits

Family-owned agency with a genuine culture of care
Clear path to growth as the business expands
Supportive team environment
Make a real difference in the lives of seniors in our community

Pay

$17-$20/hr based on experience

Schedule

Part-time hours with potential to grow to full-time as business needs increase