Career Advisor/ Workforce Case Manager

About the role

Career TEAM is seeking an Adult and Dislocated Career Advisor/ Workforce Case Manager to provide career counseling, intensive case management, and follow-up services. This position requires 100% onsite work at the listed location.

Responsibilities

• Provide information and case management services to the community
• Complete intake and eligibility determination for the workforce program
• Assess job seekers’ employment and training needs and abilities
• Serve as a liaison between workforce development programs and community partners
• Enter data into and use any participant information system as required
• Guide job seekers through the preparation of individual employment plans (IEP)
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Maintain accurate individual case files for each registered customer
• Develop a comprehensive Individual Employment Plan (IEP) for all customers
• Meet and/or exceed program benchmarks
• Participate in all staff-related events as required
• Complete all required reports

Requirements

• Bachelor’s degree or higher or an equivalent combination of education and experience
• 5+ years of experience in operations
• Strong communication skills and knowledge about community resources
• Computer literacy and proficiency in MS Word and Excel
• Ability to work in a variety of settings with a culturally diverse customer base
• Knowledgeable about the WIOA program and other workforce program requirements

Qualifications

• Strong analytical and problem-solving skills
• Ability to make well-thought-out decisions
• Ability to work in a fast-paced environment
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills
• A Valid Driver’s License

Skills

• Strong communication skills
• Knowledge of community resources
• Ability to work with a diverse customer base
• Ability to make well-informed decisions
• Proficiency in MS Word and Excel
• Ability to work in a fast-paced environment
• Strong analytical and problem-solving skills
• Ability to work with a diverse customer base
• Knowledge of community resources
• Ability to work in a fast-paced environment

Benefits

• 401k with a generous employer match
• Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans
• Disability insurance
• Employer-sponsored life insurance policy
• Supplemental insurance

Pay

$49,000 - $52,000

Schedule

Full Time Non-Exempt

About Career Team

Founded in 1996, Career Team, LLC is a private workforce development organization. The organization has received numerous honors for its innovative approach to workforce development and has been recognized for its commitment to closing the opportunity divide.

Equal Opportunity Employer

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.