Care Transition Liaison- Home Health

Primary Responsibilities

• Achieve monthly Personal Production Goals and MC admit budgets for assigned locations.
• Manage company’s financial resources by projecting a return on monies spent and managing to a Sales and Marketing expense budget.
• Execute a weekly, monthly, and quarterly strategy to increase market share within facility assigned.
• Evaluate patient and orders for suitability for home care.
• Facilitate patient transition by educating the patient on LHC agency and identifying primary care physician to follow the plan of care.
• Present agency Executive Director with identification of patient needs to obtain branch approval and acceptance.
• Coordinate organization of transfer orders, ancillary services (DME | Infusion) as needed, and educate patient on home care/hospice orders received from the referral source.
• Ensure all patient needs identified by the referral source are documented and met by the agency.
• Work closely with the Executive Director/Clinical Director to drive a vision of growth by focusing every team member on the needs and expectations of the referral community and patients.
• Perform all sales administration duties including, but not limited to, BOA expense entry compliance, BOA with associated Policies and Procedures, payroll time sheets, Weekly 3LS meetings with strategic updates, PTO requests, and attend all required sales calls and company provided in services.
• Provide follow-up feedback to case management team regarding status of readmissions and any non-admit decisions based on information provided to them by the LHC agency.
• Communicate to discharge planning any active patients that transfer from home health into a Facility and coordinate resumption of care with patient prior to discharge if applicable orders are obtained.
• Observe patient confidentiality at all times.
• Know the features and benefits of the services provided by LHC Group and articulate competitive advantages, specialty programs, and Medicare guidelines.

Required Qualifications

• Current and unrestricted RN or LPN or SW or PT licensure in state of practice.
• Valid driver's license, vehicle insurance, and reliable transportation or access to public transportation.
• RTP and/or technical school certification demonstrating solid clinical knowledge.
• 1+ years of home health or hospital case management experience.
• Thorough understanding of home health qualifying criteria and coverage guidelines.
• Excellent presentation, negotiation and relationship-building skills.
• Solid computer skills to meet Microsoft Outlook and other software requirements.

Preferred Qualifications

• 1+ years of medical marketing experience.
• Excellent verbal and written communication skills with all members of the healthcare team.
• Solid organizational skills and ability to complete competing priorities.

Pay

The salary for this role will range from $56,012 to $84,018 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life.