Care Management Assistant - Days

Job Duties

• Screens for patients who are new admissions and who are identified using specified criteria.
• Completes the Care Management 55 Flow Document and Survey within scope: reviews the Electronic Medical Record, identifies admission diagnosis, identifies managing providers, validates insurance coverage and patient demographic information, and reviews the Care Team to determine if enrolled in outpatient Case Management.
• Releases Electronic Medical Record and coordinates services.
• Provides resource education, identifies gaps in care and social determinants, facilitates self-management, schedules appointments and identifies potential discharge needs.
• Hands off communication to appropriate staff to address any unresolved issues and coordinate needed community services.
• Captures Important Message from Medicare notice and Medicare Outpatient Observation Notice (MOON); completes appropriate documentation.
• Interacts with patients, family members, healthcare professionals, payers and community agencies in this effort.
• Aids in facilitating a patient’s discharge plan of care.

Requirements

• Minimum of 1 year-related work experience

Skills

• Organizing
• Communication
• Working Independently
• Group Problem Solving
• Multitasking
• Computer Literacy
• Time Management

About the Role

Provides secretarial support for the department and plays a key role in obtaining information about patients with medical and social needs. Ensures information is sent to discharge vendors and facilitates linkage to community resources to enable optimal health outcomes and safe transitions to the next level of care.

Qualifications

• High School Diploma or Equivalent (GED)

Benefits

• Full benefits (health, dental and vision) starting on day one
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Tuition reimbursement up to $5,000 per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Position Details

Benefit Highlights:

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.