Care Coordinator (Part Time - Duluth Area)

Accountabilities

• Listen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives
• Using person-centered practices, coordinate services for individuals with disabilities among different health and social service professionals and across settings of care
• Interact professionally with interdisciplinary team members including the person supported, family caregivers and guardians, employers, case managers, community providers, and other involved stakeholders
• Meet remotely and face-to-face and with individuals and their support teams to assess physical and mental wellness, needs, preferences, and abilities; apply information to develop tailored treatment plans
• Integrate and improve the coordination of care by: Ensuring optimal health status and decreasing the rate of health decline
• Providing social or community support systems
• Promoting a safe environment
• Reducing the impact of behavioral health issues
• Encouraging self-reliance
• Provide Care Coordination services to assess, plan, facilitate and advocate for options and services to meet an individual's health needs, through communication and available resources to promote high-quality, cost-effective health outcomes
• Advocate for individuals, including awareness of and sensitivity to culturally appropriate care
• Apply ethical practice principles such as respect for the autonomy, dignity, privacy and rights of the individual
• Promote collaborative, proactive, and person-focused relationships
• Provide timely and beneficial services that promote quality and cost-effective health outcomes
• Manage a flexible caseload of up to 60-80 members
• Attend all required annual and other meetings, demonstrating a high level of professionalism and genuine care for the person supported
• Practice customer service excellence and prompt responses (within one business day) for all communication, including written and verbal correspondence
• Demonstrate strong written communication skills; complete all required paperwork to comply with contractors and funding sources
• Complete documentation of all services provided in the selected electronic health record/database system within one business day of providing services
• Meet compliance standards set forth by the managed care organizations standards
• Represent the agency to the people we support, our community partners and external constituents
• Serve as a positive role model for other employees
• Meet completion deadlines for all required and assigned training related to the position
• Comply with all federal and state laws, regulations and administrative rules that apply to program areas
• Travel throughout St. Louis County and surrounding counties to job sites and meeting locations; limited overnight travel possible
• Perform other duties as assigned

Requirements

• Must live in St. Louis County or surrounding counties
• Must have a Bachelor's or Master's degree in social work or a Registered Nurse license from the Minnesota Board of Social Work or Board of Nursing respectively
• Minimum of 2 years of work experience in the field of social services, preferably working with older adults and/or people living with disabilities
• Knowledge of health, social services, and funding sources that support individuals
• Self-starter with ability to work independently and as part of a team
• Strong organizational skills with ability to work in a fast-paced environment
• Demonstrated ability to manage multiple computer systems

Benefits

• Competitive wage ($29-$31 per hour)
• Benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more