Care Coordinator

Responsibilities

• Identify seniors' health needs
• Build caseload by interacting with residents
• Communicate needs to Clinic Director and/or ADO
• Conduct intakes and perform wellness trainings
• Schedule evaluations and assessments
• Aid in scheduling of therapists’ weekly schedules
• Support onboarding of new team members
• Assist in obtaining orders and documents from providers
• Provide care coordination services
• Perform health screenings
• Conduct wellness classes and personal fitness training
• Support Clinic Directors in completing the intake process
• Send weekly census spreadsheets to executives
• Assist with weekly billing closeouts
• Coordinate with ADO to order supplies
• Communicate professionally and clearly
• Maintain confidentiality and respect patient/resident rights
• Perform other tasks as assigned

Qualifications

• Certification in healthcare, business administration, or related field
• Two years of relevant experience in a senior living setting preferred
• Proven experience in administrative and operational roles
• Experience in a customer-facing role, focusing on exceptional service
• Understanding of wellness offerings, physical, occupational, and speech therapy for seniors
• Knowledge of laws and restrictions regarding Assisted Living, Independent Living, and Memory Care
• Exceptional communication and interpersonal skills
• Passion for working with older adults and providing care
• Ability to work well with others and take direction from management
• Professional curiosity, desire to learn new things, and find/suggest solutions to problems
• Flexibility to meet patient/community needs
• Proficiency in Internet browsers and advanced knowledge of Microsoft Office programs