Care Coordinator (US)

About the role

The Care Coordinator is responsible for coordinating the delivery of care for members. This role enables associates to work virtually full-time, except for required in-person training sessions, promoting productivity, work-life integration, and essential face-to-face onboarding and skill development.

Responsibilities

• Implements, coordinates, monitors, and evaluates options and services to meet member's health needs and ensures appropriate use of clinical resources.
• Maintains daily admissions and discharge records.
• Expedites and coordinates appointments for assigned hospitalized members.
• Covers and coordinates services.
• Keeps all providers involved with member's care updated on appointments, condition, and additional clinical support needed.
• Requests and gathers necessary medical records.
• Maintains accurate and complete documentation in Case Management database.

Requirements

• Requires a H.S. diploma or equivalent and a minimum of 2 years of experience in Case Management Care Coordination in an HMO environment; or any combination of education and experience which would provide an equivalent background.

Preferred Capabilities, Skills, And Experiences

• Bilingual/Multi language proficiency in: Spanish, Mandarin or Korean highly preferred.
• Proficiency in Microsoft Excel is strongly preferred.

Benefits

In addition to your salary, Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Schedule

Elevance Health operates in a Hybrid Workforce Strategy. Associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.