Care Coordinator

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development

About the role

The Care Coordinator / Office Assistant will assist with client coordination, caregiver onboarding, compliance documentation, scheduling support, and general office operations. This person will work closely with the Owner, Nurse, and Coordinators to ensure the office runs smoothly.

Responsibilities

• Attend client assessments with the nurse when needed.
• Engage with clients and families to ensure a positive onboarding experience.
• Affiliate with caregiver-client coordination and communication.
• Support follow-ups with clients and caregivers.
• Caregiver Onboarding & Engagement
• Conduct caregiver onboarding presentations for new hires.
• Ensure caregivers understand company policies, expectations, and procedures.
• Organize and support caregiver engagement activities and appreciation events.
• Maintain positive relationships with caregivers to support retention and engagement.
• Compliance & Documentation
• Complete I-9 verification for new hires.
• Maintain employee files and ensure they are organized and audit-ready.
• Ensure required documentation is properly completed and stored.
• Affiliate with onboarding paperwork for caregivers.
• Scheduling & Administrative Support
• Affiliate with caregiver scheduling and shift coordination.
• Help manage schedule changes and coverage needs.
• Support general office administrative tasks.
• Maintain organized records and spreadsheets.
• Community & Event Support
• Attend community events or outreach activities when needed.
• Represent the agency professionally in the community.
• Owner & Office Support
• Support day-to-day administrative tasks.
• Affiliate with operational coordination to keep the office running smoothly.
• Help manage office responsibilities so leadership can focus on marketing and growth.

Qualifications

• Valid driver’s license and reliable transportation
• Ability to travel locally for client assessments and events
• Strong organizational and communication skills
• Proficiency with Microsoft Excel, Word, and general office technology
• Comfortable learning new systems and technology

Personal Qualities

• Organized and detail-oriented
• Compassionate and client-focused
• Reliable and proactive
• Strong communicator and team player

Growth Opportunity

This role offers strong career development potential. The right candidate will have the opportunity to grow into an Office Manager role as the agency continues to expand.