Care Coordinator (Medical Receptionist/PSR)
Responsibilities
- Manage front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination.
- Provide exceptional customer service.
- Verify insurance coverage, process authorizations, and collect payments to support accurate billing and ensure smooth patient access to care.
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answer phone calls and assist patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
- A High School Diploma/GED is required.
- Basic office and customer service skills are essential.
- Previous experience in a similar role is preferred but not required.
About the Role
All Star Physical Therapy, a member of the Confluent Health family, is seeking a Full Time Front Desk Medical Receptionist to join their team. The position offers a competitive pay range of $18-$20 per hour, along with a comprehensive benefits package including medical, dental, vision, STD, LTD insurances, generous PTO, a 401(k) with employer matching, free life insurance, and family building and parental benefits.
Benefits
The company provides a supportive employee-centric work culture, with opportunities for career growth and development. They offer a variety of benefits such as medical, dental, vision, STD, LTD insurances, generous PTO, a 401(k) with employer matching, free life insurance, and family building and parental benefits.
Pay
$18-$20/Hour
Schedule
Full Time Position
Company Culture
Employee-centric work culture from the top, down!
Equal Opportunity Employer
All Star Physical Therapy, and Confluent Health Support are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics.