Care Coordinator - Colorectal Surgery

About the role

Join Cleveland Clinic’s Digestive Disease Institute, a leading center for medical and surgical treatment of gastrointestinal disorders. Care Coordinators help patients manage their own care, reducing Emergency Department visits, observation status, inpatient stays, and hospital readmissions. This position is based in the Crile Building at the Cleveland Clinic Main Campus.

Schedule

Hybrid schedule: work on‑site from 8:00 am to 4:30 pm or 8:30 am to 5:00 pm, with the ability to work from home two days per week.

Responsibilities

• Collaborate with a multidisciplinary care team across the continuum of care for high‑risk patients to develop goals, plan interventions, and maximize patient outcomes.
• Provide care and disease‑management coordination, identifying patients in the specialty practice who have ongoing coordination needs and conducting targeted outreach.
• Utilize assessment skills, risk‑assessment tools, and technological tools to identify patients with care needs and manage populations.
• Conduct comprehensive clinical assessments that include disease‑specific, age‑specific, medical, behavioral, pharmacy, social, and end‑of‑life needs.
• Inform and work with patients and their families regarding coordination of care, provide education and coaching, monitor patient compliance with care plans, perform reassessments of progress toward goals, and update the plan of care.
• Serve as a liaison and advocate for patients and families.
• Assist in managing transitions of care across settings, ensuring optimal communication and planning.
• Identify barriers, facilitate solutions, and connect patients to community resources.

Minimum qualifications

• Graduate from an accredited school of Professional Nursing.
• Current state licensure as a Registered Nurse (RN).
• Basic Life Support (BLS) certification through the American Heart Association or the American Red Cross.
• Three to five years of nursing experience.

Preferred qualifications

• Bachelor of Science in Nursing (BSN).
• Specialty certification.

Physical requirements

• Full range of motion, manual and finger dexterity, and eye‑hand coordination.
• Corrected hearing and vision to normal range.
• Potential exposure to communicable diseases or bodily fluids.
• Light work: occasional exertion of up to 20 lb, frequent exertion of up to 10 lb, or negligible force continuously; may involve walking, standing, or sitting with occasional pushing/pulling of controls.
• Follow Standard Precautions using personal protective equipment as required for procedures.

Pay

Minimum Annual Salary: $63,250.00 – Maximum Annual Salary: $96,467.50. Compensation will be determined based on work history, experience, skill set, and education. The range does not include shift differentials, overtime, or the value of Cleveland Clinic’s benefits package (healthcare, dental, vision, retirement savings contributions, etc.).