Care Coordinator - Clinics (26-84)

About the role

The Care Coordinator – Clinics supports the clinical area by coordinating care to ensure continuity while providing services. They collaborate with clinical teams, linking consumers to community-based resources and supports. This position works closely with clinical treatment teams, identifying barriers to care and assisting with implementation of supportive treatment plans.

Responsibilities

• Collaborate with clinical teams to coordinate care and ensure continuity of services
• Link consumers to community-based resources and supports
• Identify barriers to care and assist care teams with implementing supportive treatment plans
• Work closely with clinical treatment teams to provide support
• Support the clinical area by actively assisting with coordination of care

Requirements

• Bachelor’s degree in human services related field (e.g., Social Work, Education, Psychology, Sociology)
• At least one year of satisfactory work experience working with individuals with intellectual and/or developmental disabilities, mental illness or substance use disorders
• Thorough working knowledge of professional ethics and standards of practice
• Computer skills including word processing, spreadsheets, email, database management, and data entry skills
• Demonstrated experience communicating clearly and concisely in stressful situations
• Excellent communication and customer service skills
• Ability to work effectively in a multicultural environment and bridge language/cultural barriers to Network180 services within diverse communities

Qualifications

• PREFERRED QUALIFICATIONS: Three years post-undergraduate experience working with individuals with mental illness and co-occurring disorders. Spanish/English bilingual. Lived experiences with mental illness/developmental disabilities/substance use disorders valued.

Skills

• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Knowledge of mental health, substance abuse, and developmental disabilities services

Benefits

• Four health insurance plans
• 100% employer-paid dental and vision insurance plans
• 13 paid holidays
• Generous PTO
• Professional development opportunities
• Tuition reimbursement
• Professional License reimbursement
• Defined contribution retirement plan
• Employee Assistance program
• Life and voluntary life insurance options
• Short and long-term disability
• Approved site for loan forgiveness (based on position and department): NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, MI Kids Now Loan Repayment and much more!

Pay

$21.99 - $29.15 per hour, final job offer based on internal equity, skills, education, experience, and credentials.

Schedule

Full-time, Non-Exempt. Works 40 hours a week, Monday through Friday, 8:00 am to 5:00 pm. In-person at 790 Fuller AVE NE, Grand Rapids, Michigan 49503.