Care Coordinator

About the role

Sweetser's Certified Community Behavioral Health Clinic (CCBHC) in Sanford is searching for a Care Coordinator. Care coordinators provide support to individuals accessing the Community Behavioral Health Clinic through supporting intake/access to care and ongoing monitoring of care and needs. Care coordinators manage ongoing coordination of care for a caseload of individuals, including facilitating collaboration among providers and linkage to needed services.

Responsibilities

• Coordinate care for individuals in the Community Behavioral Health Clinic (CCBHC).
• Facilitate ongoing collaboration and communication between providers.
• Support intake/access processes by completing risk screening and behavioral health/SUD screenings.
• Link individuals with needed resources and services, ensuring services meet their needs.
• Complete timely and accurate documentation of all contacts and activities using an Electronic Health Record.
• Complete comprehensive surveys with individuals at intake, discharge, and every six months while in care.
• Track and administer surveys, including data entry.
• Conduct primary care screening and monitoring processes and procedures.
• Coordinate vaccinations for Hepatitis A and B series for clients, as indicated by screening procedures.
• Support individuals in completing applications for applicable benefits, including Mainecare, non-emergency transportation resources, and other social services.
• Utilize supervisory supports appropriately and participate in all team/program meetings.
• Other duties as assigned.

Requirements

• Bachelor’s degree required.
• 1-2 years of mental health experience preferred.
• Intermediate computer skills.
• Demonstrates professionalism and collaboration with others.
• Ability to receive and implement professional feedback from supervisors and colleagues.
• Recognize signs of increasing clinical or situational risk and utilize de-escalation and safety techniques effectively.
• Manage multi-task situations, conflicting demands, and stressful situations while meeting critical deadlines.
• Maintain current knowledge in present practice area through required training and clinical supervision.
• Strong listening skills, flexible collaboration, and a consistent problem-solving focus.
• Communicate ideas and opinions clearly and constructively, both verbally and in writing.

Benefits

• Medical, dental, and vision insurance with HSA/FSA options and generous employer contributions.
• Employer-paid life insurance and disability coverage.
• Employee Assistance Program (EAP) for employees and household members.
• 403(b) retirement plan with employer match.
• Generous paid time off, paid holidays, and float day.
• Paid Family and Medical Leave.
• Employee discount program.
• Mileage reimbursement, applicable incentive, and differential pay programs.
• Eligibility for annual increases and referral bonuses.
• Tuition reimbursement and educational partnership discounts, including a 30% tuition discount for UNE's Online Graduate Programs.
• Public Service Loan Forgiveness (PSLF) Program.
• Free professional development and training opportunities through the Sweetser Training Institute.

Location: Sanford, ME 04073 | Full-time