Care Coordinator

Duties

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patient’s medical care
• Streamline all patient-physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Aid patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physicians schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow-up appointments
• Obtains all authorizations for procedures and tests
• Schedule follow-up appointments including recalls
• Check-out patients at the end of their visit and provide next step instructions
• Logging and tracking of results
• Request medical records from doctors and hospitals
• Returns patient calls promptly and professionally
• Obtain missing lab results, radiology, pathology as needed
• Complete tasks from Electronic Medical Record
• Reviews in-box tasks daily
• Contact patients with test results
• Reschedules appts as needed
• Prepare daily billing forms and hospital billing and upload to RCM team
• Other duties as assigned

Requirements

• A high school diploma or GED equivalent
• Minimum 1 year experience in a medical practice or similar setting
• Bilingual in Spanish and/or Portuguese is a plus, but not required
• Experience with Allscripts or Epic is a plus, but not required

Benefits

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees

Additional Information

We offer a comprehensive benefits package to our eligible employees.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience.

We thank you for your interest in joining our growing Gastro Health team!