Care Coordination and Support: High Fidelity Wraparound (CCSW)

JOB SUMMARY

The Coordination and Support: High Fidelity Wraparound (CCSW) takes primary responsibility for making the care coordination process happen for children with a mental health diagnosis and their families through the facilitation of Child and Family Team Meetings, coordinating with professionals, and helping the child meet their goals.

About the role

Intensive case management and full wraparound services are offered to clients and families identified as Pathways eligible. CCSW is provided to children stratified into Tier 1. CCSW Care Coordinators work with an average of 10 Pathways families (based on population) at a time and are never assigned to work with more than 12 families at once.

Essential Functions

• Perform outreach & engagement to locate, engage, and educate Pathways youth and their families. Outreach is required 3 times a week for 60 days or until the client is enrolled or they decline Pathways services.
• Using a trauma-informed approach and effectively engaging children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload.
• Provide intensive care coordination: utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities.
• Schedule, plan and facilitate Child & Family Team Meetings.
• Built and maintained knowledge of available community resources and helped to link youth and family to needed supports.
• Provide regular communication and close collaboration with multiple community partners.
• Using a system of care approach, assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services.
• Facilitate the creation of safety and crisis prevention plans.
• Collaborate with local MCR agencies (including Ada S. McKinley’s MCR team) when necessary.
• Enact Ada S. McKinley Care Coordination Model with each individual and family.
• Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families.
• Provide care coordination services to SFSP/FSP eligible youth and their families.
• Completes service documentation in alignment with agency and program core performance standards.

Position Qualifications

• Education: Bachelor’s degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required.
• Professional Licensure/Certifications: None
• Experience working with Children/adolescents and families is required.
• Experience with care coordination is a plus.
• Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office Outlook, Word, Excel and PowerPoint) along with other related software.
• Bilingual is preferred.
• Other Requirements: Driving Requirements: Valid Illinois Drivers’ License in good standing and a vehicle are required Auto Insurance: Proof of valid auto insurance Equipment (list equipment required to perform the duties of the position, i.e., computers, lifts, vans…): computer, signature pad, cell phone, fax machine, copier

Compensation

$60,000 to $65,000 annually

Benefits

• Paid vacation
• Paid Sick Time
• 12 Paid Holidays
• Medical
• Dental
• Vision
• 403(b) Plan
• Life Insurance
• Long-term & short-term disability
• Employee assistance program (EAP)
• Family medical leave
• Tuition reimbursement