Care Access Consultant

Service Area: Entire Blue Ridge Care Region

About the role

Blue Ridge Care is hiring a Care Access Consultant to help individuals and families access care that truly makes a difference. This full‑time position strengthens partnerships with hospitals, providers, and community organizations across the service area and increases access to hospice and palliative care services. The role offers competitive pay and eligibility for a monthly incentive plan.

Responsibilities

• Build and maintain strong relationships with referral sources across the service area.
• Share information about Blue Ridge Care’s hospice and palliative care services with providers, caregivers, and the community.
• Conduct in‑person visits, presentations, and outreach activities to increase referrals and admissions.
• Develop and execute quarterly and annual marketing plans.
• Track referral trends, document outreach in the CRM system, and follow up on leads.
• Meet with families and caregivers to explain services and support the admission process.
• Represent Blue Ridge Care at community events, health fairs, and professional forums.
• Collaborate with clinical and operational teams to support an excellent care experience.
• Travel throughout the region and attend occasional after‑hours or weekend events.

Requirements

• Associate’s degree required; Bachelor’s preferred.
• At least two years of marketing, business development, or community relations experience (healthcare preferred).
• Strong communication and relationship‑building skills.
• Comfort navigating healthcare settings and speaking with providers and families.
• Ability to work independently, organize field time, and follow up consistently.
• Basic understanding of hospice eligibility (or willingness to learn).
• Reliable, insured vehicle and willingness to travel across the service area.

Benefits

• Competitive pay plus performance rewards.
• PTO and paid volunteer time.
• Comprehensive health benefits.
• Tuition reimbursement & scholarships.
• Peer support & mentorship.
• 30% Thrift Shop discount.
• Growth opportunities through the Blue Ridge Care 2030 Strategic Plan.

Pay

Competitive salary with eligibility for a monthly incentive plan and performance rewards.

Schedule

Full‑time position with occasional after‑hours or weekend events required for outreach and community participation.