Card Operations Analyst

Role Description

The Card Operations Analyst will be responsible for ensuring the efficient, compliant, and secure operation of the bank’s card products (debit, credit, and prepaid). This role supports daily processing, reconciliation, compliance, reporting, and process improvement for card-related operations, working closely with Card Program Managers, vendors, and network partners.

Qualifications

• A minimum of 3-5 years in card operations, payments, or a related fintech/banking environment
• Working knowledge of card industry best practices, including EMV standards, card manufacturing, and fulfillment
• Highly organized with strong attention to detail
• Strong project management skills and management of development, maintenance and support teams
• Client first mentality
• Strong judgment, instincts and analytical skills
• Willingness to take on new challenges in a fast-paced startup environment
• Strong organizational skills with experience in managing multiple time-sensitive projects simultaneously
• Self starter, engaged, proactive and ready to roll up your sleeves

What We Offer

• Competitive compensation based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRAPaid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth

Pay

• Zone 1: $105,000 - $125,000 (SF/Bay Area, NYC, Seattle)
• Zone 2: $89,000 - $110,000 (Los Angeles, Chicago, Austin, Denver, Boston, Washington DC, San Diego, Philadelphia, Portland, Sacramento, Miami)
• Zone 3: $65,500 - $83,000 (Other US Metros)