CAPPS Peoplesoft Financials General Ledger Analyst, Austin, Tx

About the role

The selected Vendor's Candidate will be part of CPA's Fiscal Management Statewide Fiscal Systems team, supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. The CAPPS Program for this engagement comprises the following components: HR/Payroll (inclusive of Recruit functionality), Financials, STARR, and all ancillary systems.

Responsibilities

• Performing highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
• Responsible for functional CAPPS General Ledger (GL), Commitment Control Accounting (KK), Budgeting and Cash Receipts (CR) module subject matter expertise, including, but not limited to:
• Module Coordination and Expertise
• Production Support and Issue Resolution
• Configuration and Maintenance
• Business Process Leadership
• Change Management and Enhancements
• Testing (Functional and UAT coordination)
• Technical skillsets for applicable tools, including, but not limited to:
• Understanding Application Designer (records, fields, pages, components)
• SQR and BI Publisher report customization
• SQL Proficiency
• Understanding of PeopleSoft security, inclusive of State of Texas multitenancy requirements
• Maintaining and supporting the CAPPS Financials system, including:
• Monitoring all CAPPS GL batch jobs
• Ensuring compliance when schedules must be altered
• Documentation
• Communication and escalation
• Ensuring compliance when schedules must be altered
• Providing Level 2 Service Desk support, including complex ticket handling, advanced troubleshooting, clear documentation, and basic system configuration, all following established, auditable processes in coordination with a Managed Services vendor responsible for Tier 3 work.
• Ensuring that all digital products and content meet WCAG 2.1 accessibility standards.
• Participating in presentations at CAPPS User Groups and the CAPPS Steering Committee as requested.
• Preparing and presenting executive-level presentations as requested.

Requirements

• Extensive knowledge and experience performing system configuration changes.
• Extensive knowledge and understanding of State of Texas applicable policies.
• Extensive technical skillsets needed with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc. to support functional responsibilities.
• Extensive knowledge supporting and providing oversight with batch jobs, i.e., Run My Jobs (RMJ).
• Extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.
• Extensive Texas public sector experience, directly working for or supporting a large network (30 or more) of Texas state government agencies.
• Extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication.
• Extensive familiarity with support tools such as PUM, Fluid and Elastic Search.
• Experience performing functional project management activities in support of CPA’s CAPPS program.
• Experience providing Tier 2 Service Desk Support for a large network (30 or more) of agencies with a Managed Services vendor providing Tier 3.
• Experience supporting Priority 1 and Priority 2 incidents in coordination with the Major Incident Management (MIM) process.
• Experience participating in Disaster Recovery exercises.
• Experience preparing and presenting executive-level presentations as requested.