PeopleSoft Solutions Analyst (Austin)

About the Role

Texas Workforce Commission connects people with careers across the state. Based in Austin on the north lawn of the Texas State Capitol with offices statewide, we are a Family Friendly Certified Workplace offering great work‑life balance, competitive salaries, extensive training and development, and fantastic benefits. This position is located at 1411 Brazos Street, Austin, Texas, in the Information Technology Division. TWC does not consider applicants who require sponsorship for an employment visa (including H‑1B, F‑1 OPT/CPT, or H‑4 visas) and requires candidates to be Texas residents or willing to relocate to Texas.

Who You Are

We seek an IT professional who can translate business challenges into technical solutions using PeopleSoft experience and following our established SDLC. The ideal candidate is highly motivated with strong problem‑solving and analytical skills, a customer‑focused attitude, and strong communication abilities.

Responsibilities

• Perform advanced (senior‑level) computer systems analysis work, coordinating planning and analysis of user requirements, procedures, and problems to automate processing or improve Applications Solutions (AS) systems.
• Maintain a reliable, predictable work schedule; may provide guidance or oversee others’ work and be called upon to work outside normal business hours for urgent assignments or critical issue troubleshooting.
• Conduct analyses on assigned AS projects, including business, systems, and technical requirements.
• Provide direct support of the agency’s CAPPS HR/Payroll/Recruiting and Talent Management system, focusing on the PeopleSoft Payroll module.
• Document analyses using approved software development methodologies, tools, and techniques.
• Conduct joint application design sessions with customers and IT staff to define business requirements and develop software systems requirements.
• Communicate with users to determine requirements for new programs/systems or modifications to existing ones.
• Prepare preliminary and detailed designs, process models, flowcharts, data mapping, and other documentation for present and proposed business processes and automated systems.
• May include training, presentations, or system demonstrations.
• Report work progress, risks, and issues to management and leadership.
• Assist in diagnosing problems with automated applications and write detailed specifications for developing or correcting software to improve system performance and/or accuracy.
• Ensure compliance with all Federal, State, and agency laws, rules, policies,