CAPPS Peoplesoft Financials Travel & Expense Analyst, Austin, Tx

About the role

The selected Vendor's Candidate will be part of CPA's Fiscal Management Statewide Fiscal Systems team, supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. The CAPPS Program for this engagement comprises the following components: HR/Payroll (inclusive of Recruit functionality), Financials, STARR, and all ancillary systems.

Responsibilities

• Performing highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
• Responsible for functional CAPPS Travel and Expense (T&E) module subject matter expertise, including, but not limited to: Module coordination and Expertise Production Support and Issue Resolution Configuration and Maintenance Business Process Leadership Change Management and Enhancements Testing (Functional and UAT coordination)
• Integrations with other Modules Compliance and Policy Alignment Training and User Support Reporting and Analytics Release Management and Patch Release
• Technical skillsets for applicable tools, including, but not limited to: Understanding Application Designer (records, fields, pages, components) SQR and BI Publisher report customization SQL Proficiency Understanding of PeopleSoft security, inclusive of State of Texas multitenancy requirements
• Planning, designing, developing, implementing, supporting, and maintaining the information technology security measures to safeguard system information.
• Monitoring all CAPPS T&E batch jobs, including, but not limited to: Tracking job schedules Monitoring job execution Detecting and responding to failures Validating output Managing dependencies Performance tuning Documentation Proper communication and escalation Ensuring compliance when schedules must be altered
• Tools and environment knowledge, including, but not limited to: PUM (PeopleSoft Update Manager) and Change Assistant Fluid UI changes and page navigation Lifecycle management and selective adoption Elasticsearch/Search Framework Data migration and compare reports
• Cross-functional collaboration, including, but not limited to: Strong problem-solving and troubleshooting Requirements gathering for applicable break/fix or system enhancements Documentation and testing (UAT, regression testing) Incident management in systems like ServiceNow and BOSSDesk, with the ability to keep multiple systems synchronized with timely updates Communication skills when working with policy personnel, other analysts, 100+ agencies, and our Managed Services Tier 3 vendor.
• Understanding and accounting for interdependence on legacy systems (USAS, TINS, etc.). Providing structured cross-training to support junior analyst capability growth. Providing comprehensive training and support to agency personnel in accordance with established requests and organizational requirements.
• Project-level coordination and participation, including, but not limited to: Expansions that include additional module implementations or enhancements for agencies Understanding and accounting for interdependence on legacy systems (USAS, TINS, etc.). Cyclic processes such as fiscal year-end. State of Texas legislative changes, federal mandates, and third-party integrations.
• Coordination of the Fiscal Year-End, including but not limited to: Planning, scheduling, and communicating Reconciliations and Verifications System Configurations and Maintenance
• Providing Level 2 Service Desk support, including complex ticket handling, advanced troubleshooting, clear documentation, and basic system configuration, all following established, auditable processes in coordination with a Managed Services vendor responsible for Tier 3 work.
• Ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.
• Performing other related Work as assigned.

Qualifications

• Extensive knowledge and understanding of State of Texas applicable policies.
• Extensive technical skillsets needed with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc. to support functional responsibilities.
• Extensive knowledge and experience performing system configuration changes.
• Extensive experience working with the Expenses module of PeopleSoft FSCM version 9.2
• Extensive knowledge supporting and providing oversight with batch jobs, i.e., Run My Jobs (RMJ)
• Extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.
• Extensive Texas public sector experience, directly working for or supporting a large network (30 or more) of Texas state government agencies
• Extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication
• Extensive familiarity with support tools such as PUM, Fluid and Elastic Search
• Experience performing functional project management activities in support of CPA’s CAPPS program
• Experience providing Tier 2 Service Desk Support for a large network (30 or more) of agencies with a Managed Services vendor providing Tier 3.
• Experience participating in Disaster Recovery exercises.
• Experience preparing and presenting executive-level presentations.
• Experience gathering and presenting applicable data in support of a variety of audits and open records requests.
• Extensive experience supporting the CAPPS Financials tower in PeopleSoft FSCM version 9.2
• Experience developing requirements, analyzing, designing, developing, testing, and implementing components of two or more of CPA's statewide systems: CAPPS, TINS, SPA, and USAS
• Experience planning and coordinating the Fiscal Year Process at a statewide level
• Experience supporting Priority 1 and Priority 2 incidents in coordination with th